Responsibilities Reporting to the Managing DirectorMember of the Executive CommitteeOverall accountability of both CIT and CPC operations within the regionReporting line: 17 branch managers and 1 country manager Business growth and sustainability ensuring budgeted targets are exceeded.Meeting the regional strategic objectives in line with KPI’sAligning the business to national strategySales growth opportunities, get and grow in line with Company retention strategy Providing operational excellence in enhancing the customer experienceAligning the region to company values, objectives and meeting strategic goalsBudget preparations and ensuring that the region meets their targets.Forecasting to ascertain if expectations can be met and future revenue/costs.Ensuring that financial controls are in place.Risk assessment and managementSecurity profiles – vehicles, staff and buildingMaintaining customer relationships – both internal and externalImplementation and execution of new productsStaff compliments are maintained as per company standardsLiaising with Unions and staff to ensure conformance as per legislation and company policy (IR/HR)Team collaboration and developmentEnsuring compliance to internal procedures and ISO Standards

ResponsibilitiesReporting directly to MDEnsuring the growth and sustainability of the CIT business.Health and Safety Management with HIPOs for injury/fatality related incidents.Business P&L accountability with trade reviewsOverseeing the Regional Operations Directors and their regions.Management of all 31 branches from August 2023, as a result of the 3 Regional Operations Director vacanciesKey responsibilities as per below for Operations DirectorOverall fleet responsibility and fleet teamAll ATM related operational management responsibilities, including customer engagements, investigations, and sign off on claims approval process.Monthly customer SLA engagements All health and safety related investigations, corrective actions, lesson learnt and business changesSite risk assessment controlsBusiness KPIs/KPAs for direct reports.

Responsibilities Reporting to the Managing DirectorMember of the Executive CommitteeOverall accountability of both CIT and CPC operations within the regionReporting line: 17 branch managers and 1 country manager Business growth and sustainability ensuring budgeted targets are exceeded.Meeting the regional strategic objectives in line with KPI’sAligning the business to national strategySales growth opportunities, get and grow in line with Company retention strategy Providing operational excellence in enhancing the customer experienceAligning the region to company values, objectives and meeting strategic goalsBudget preparations and ensuring that the region meets their targets.Forecasting to ascertain if expectations can be met and future revenue/costs.Ensuring that financial controls are in place.Risk assessment and managementSecurity profiles – vehicles, staff and buildingMaintaining customer relationships – both internal and externalImplementation and execution of new productsStaff compliments are maintained as per company standardsLiaising with Unions and staff to ensure conformance as per legislation and company policy (IR/HR)Team collaboration and developmentEnsuring compliance to internal procedures and ISO Standards

Reporting directly to MDEnsuring the growth and sustainability of the CIT business.Health and Safety Management with HIPOs for injury/fatality related incidents.Business P&L accountability with trade reviewsOverseeing the Regional Operations Directors and their regions.Management of all 31 branches from August 2023, as a result of the 3 Regional Operations Director vacanciesKey responsibilities as per below for Operations DirectorOverall fleet responsibility and fleet teamAll ATM related operational management responsibilities, including customer engagements, investigations, and sign off on claims approval process.Monthly customer SLA engagements All health and safety related investigations, corrective actions, lesson learnt and business changesSite risk assessment controlsBusiness KPIs/KPAs for direct reports.

Reporting to the Managing DirectorMember of the Executive CommitteeOverall accountability of both CIT and CPC operations within the regionReporting line: 17 branch managers and 1 country manager Business growth and sustainability ensuring budgeted targets are exceeded.Meeting the regional strategic objectives in line with KPI’sAligning the business to national strategySales growth opportunities, get and grow in line with Company retention strategy Providing operational excellence in enhancing the customer experienceAligning the region to company values, objectives and meeting strategic goalsBudget preparations and ensuring that the region meets their targets.Forecasting to ascertain if expectations can be met and future revenue/costs.Ensuring that financial controls are in place.Risk assessment and managementSecurity profiles – vehicles, staff and buildingMaintaining customer relationships – both internal and externalImplementation and execution of new productsStaff compliments are maintained as per company standardsLiaising with Unions and staff to ensure conformance as per legislation and company policy (IR/HR)Team collaboration and developmentEnsuring compliance to internal procedures and ISO Standards

Responsibilities Reporting to the Regional General ManagerBoth Newcastle and Richards Bay management reporting directly to meMaintaining a fleet of 100 vehicles and 400 staff.Budget preparation and forecastingFinancial reportingEfficiently managing branch operationsCustomer focus and retentionUnion liaisonTeam building, training and developmentBranch and vehicle security maintained to a high standardSupervising and communicating company goalsMaintaining ISO standardDiscipline and conflict managementRisk assessment and managementAchievementsReceived the CEO/Regional President's award for best performance in 2008/2009.Received Group Recognition Award for outstanding performance 2009/2010.Several other Branch awards and nominations

Responsibilities Reporting to the National Security ManagerRisk management and assessment.Attending Police forumsForensic auditingAttending to crime scenesInformer handlingInvestigation of robberiesPreparing case files for courtDealing with NPASecurity and management checksAchievementsReceived the CEO award for the successful arrest and conviction of the infamous “KZN 26” CIT gang.Received award from the national police commissioner for the same.Received award from the presiding judge(Jan Combrink) and NPA for successful conviction of the aboveSeveral other awards and nominations for successful solving and convictions

Achievements: SAPSSAPS Basic TrainingRiot and Crowd ControlCounter InsurgencySWAT TrainingGeneral Detective CourseMurder and Robbery Investigative courseForensic and Ballistic analysis courseCrime scene managementFBI training (2 weeks - JHB)Firearms Controls Management Course Lead investigator in several high profiled murder and robbery cases which yielded successful arrests and lengthy convictions. Recipient of several accolades for solving high profile cases from both National Commissioner as well as the NPA ( Deputy head Adv Cyril Selepe and presiding judge (Judge Jan Combrinck) – Refer KZN 26 arrests.Received several awards from local community-based organisations and private based Corporate Companies.