Processed and oversaw all third-party billing aspects for Veterans Affairs, International Programs, Early College Experience, and other miscellaneous third parties. Tasks included processing contracts, invoicing, payment tracking, follow-up, posting and updating deferrals.Regularly communicated with students, parents, and third parties via phone and email to answer questions.Performed upcoming term fee testing.Development of a complete instruction manual of third-party billing guidelines and procedures.

Researched strategy in bringing solar canopy, battery storage and EV charging construction through NRES to UConn’s campus to help offset dependence on fossil fuel energy sources. Explored cost estimates and financing options for 7 UConn parking lot canopy developments. Proposed a project timeline featuring a 2 Phase deployment over the course of two years. Presented before a panel of industry professionals, state legislators, and university authorities.

Review of records of past clean energy program proceedings, regulations and policy including analysis of CT NRES and MA SMART solar canopy costs. Developed an understanding of PURA docket system and regulatory procedure by reviewing electric distribution company compliance with PURA orders. Assisted with discrete research projects in support of legislative initiatives. Participated in technical meetings and hearings.

Responding to student phone calls, emails and managing 1098-T and W-9S form inquiries. Researched and created Client Service Center training documentation for future staff use. Disbursing cash, check and wire payments to student and departmental accounts. Reviewing and approving Short Term Loans and Grants within UConn financial systems for disbursement.

Properly allocated labor, material, and fee costs to respective projects in both physical and digital formats. Created new job files and researched public property records for project managers.

• Processed daily arrival of checks for bank deposit by end of day• Facilitated customer credit card payments and ACH payments• Created new business information profiles• Made collection calls regarding outstanding delinquent payments• Calculated monthly collections goals

Directed a full production of Jean-Paul Sartre's dramatic play, "No Exit," for the Seneca Community Players. The production performed was the adaptation written by Paul Bowles.

• Prioritized handling customer requests to ensure a satisfying store experience• Attentive to product on display to ensure that their presentation was full, clean and appealing• Strictly adhered to specified standards to preserve organic integrity of product• Cleaned and prepared several hundred pounds of green produce for daily purchase

Directed a workshop production of, "K2," by Patrick Meyers to an invited audience. The workshop featured a talkback afterwards with the Executive and Assistant Executive Director of the company.

An enjoyable time spent helping to direct as well as act in Shakespeare productions including Edward III, Romeo & Juliet, The Taming of the Shrew and Macbeth. I helped lead actors in rehearsal, building props and sets, handling company communications, coordinating traveling shows and filling out contracts.

During my time at STONC, I was responsible for creating alternate track scenarios for understudies of Legally Blonde. I was also the Assistant Director for a junior company version of Legally Blonde for special needs children as well as the Assistant Director for a TYA production of Charlotte's Web.

Creating tracks/schedules, individual dramaturgical research, stand-in, on book, line rehearsal.

• Routinely stood on feet for 8 – 10 hours to handle customer requests and orders• Acted as the face of my department and ensured that interactions with customers were timely and pleasant