Operations Manager
Current
• Successfully managed daily operations of a small restaurant, overseeing staff, inventory, and customer service.• Implemented strategic initiatives, such as menu optimizations and customer feedback systems, also initiated delivery to expand customer base, resulting in a 30% increase in profitability. • Conducted thorough analysis of restaurant sales data, identifying key trends and consumer preferences, and provided actionable insights to enhance operational strategies, contributing to improved customer satisfaction and revenue growth.• Cultivated strong relationships with suppliers and ensured a positive dining experience, demonstrating a hands-on approach to business management in the hospitality sector.• Operated the front and back of house, knowledgeable with kitchen equipment and services.