I have over 20 years of customer service experience and about 10 years of that has been in a management position. I am driven by a passion for providing exceptional service. I have a background in multiple fields including education, hospitality, renewable energy, and most recently, waste management and recycling services.
River Road Waste/Rubicon Global
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Client Services ManagerRiver Road Waste/Rubicon Global Dec 2013 - PresentI currently work remotely after moving to the Baltimore area. Duties include direct day-to-day management of 6 employees; conducting weekly meetings with department employees; overseeing nationwide tire recycling program for Goodyear and Goodyear Commercial; vendor relations management; monitoring and reporting monthly invoice variances; implementing processes to increase time management for employees; organizing mandatory City/State reporting of yearly recycling diversion; direct conflict resolution between vendors and customers; handling escalated customer issues; maintaining relationships with customers’ corporate representatives; identifying and contracting new vendors for tire, metal, and other recycling initiatives; conducting employee reviews; AP/AR for recycling services.
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Kitchen ManagerThe Speakeatery Jul 2012 - Dec 2013Duties included managing three to six employees; training workers; writing schedules; customer service, coordinating with food and beverage distributors; cooking; managing and executing catering jobs.
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CaseworkerYork County Office Of Children, Youth, And Families Oct 2010 - Jul 2011Duties included meeting with and assessing families; aiding schools with truancy investigations; family group decision making conferences; providing access to community services; monthly visits to clients’ homes for safety assessment; attending various caseworker trainings; and assorted government paperwork.
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ManagerOcean Pride Seafood Aug 2003 - Dec 2010Duties included managing five to eight employees; balancing cash drawers; training workers; writing schedules; coordinating with food and beverage distributors; managing and executing catering jobs; managing a UPS shipping operation for small business; and customer service in a high volume restaurant.
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Crane OperatorCovanta Dec 2001 - Aug 2004Duties included operation of a 20-ton electric-hydraulic refuse crane, forklift operation, plant and equipment maintenance, and safety training.
Kevin Leahy Education Details
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Social Sciences
Frequently Asked Questions about Kevin Leahy
What company does Kevin Leahy work for?
Kevin Leahy works for River Road Waste/rubicon Global
What is Kevin Leahy's role at the current company?
Kevin Leahy's current role is Client Services Specialist.
What schools did Kevin Leahy attend?
Kevin Leahy attended Towson University.
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Kevin Leahy
United States2gravyty.com, gmail.com1 +178154XXXXX
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Kevin Leahy
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Cincinnati, Oh2duke-energy.com, dukeenergy.com -
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1 +185822XXXXX
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