Kevin Learn Email & Phone Number

New York, NY, US

Toronto, Ontario, CA

o Acts as a prime client service rep working to understand and meet our clients' needs. I work closely with internal partners (ie- trading desks, IT, settlements, sales team, etc) to manage service and operational issues impacting our clients. o Reduced correction time and cost by creating a GUI driven process instead of manual rebooking- cutting time down.

New York, New York, US

o Managed the equity option flow in a middle office capacity for the trading side of the firm, while acting as a service rep to our hedge fund clients on the prime broker side of the firm.o Streamlined the break procedures reducing resolution time from 8 hours to 40 minutes, increasing transparency, and reducing financial risk.o Mapped out the ORF fee.

o Main point of contact for our clients' options and precious metals investment issues.o Work closely with options trading desk and executing brokers.o. Aided the precious metals trading desk and depositories with trade breaks pertaining to precious metal purchases and deliveries for our clients.o. Redesigned new break reconciliation processes by building.

o Worked with the trading desk and executing brokers on trade breaks for treasuries, muni-bonds, domestic & international equity, and FX on both the retail and institutional side.o Handled error corrections for PM clients across thousands of accounts.o Reduced a four hour booking process to under 15 minutes creating built-in macros.o Handled allocation.

o Review the blotter; resolve trade breaks, unaffirmed, fails, and as-of step-in trades; handle OASYS allocations; and internal commission program’s totals on a daily basis. o Open new accounts (DVP/RVP, ALERT, prime broker, hedge funds).o Complete open trade allocations and resolve any remaining trading issues. o Perform ad-hoc projects for the trading.

Milwaukee, WI, US

o Supported representatives and assistants on all non-stock financial tasks, including opening and transferring accounts, processing checks, correcting trading errors, and wiring money. o Enter mutual fund transactions. o Trained assistants on processes, procedures, and compliance issues. o Helped plan and structure compliance reviews, and maintained the.