Conducting R&D with numerous research institutes in the areas of Agriculture Lighting, Vertical Farming, UV Lighting, Energy Storage, Thermal Simulations, IoT, Electrical Safety Certifications and Design For Manufacturing in addition to conducting IP, SR&ED and Corporate taxes, managing payroll, Writing Grants, Product Development and Project Management

Providing engineering services in:- Firmware development- IoT System Design- Network design and maintenance- Computer hardware design and service- Electronics PCB and Schematic Design- Electronics Failure Analysis - System Programming- 3D Mechanical CAD Design- 3D Printing- Thermal Simulations- Lighting system designs

• Working with 3rd party vendors to develop, qualify and release the latest hardware platforms• Develop customer support process to integrate 3rd party OEM as part of the end solution• Lab manager ($1.8M equipment) / Dell Technician manager• Managing product changes and interfacing with customers to ensure solutions are delivered in a timely manner and resolves the customer issue appropriately• Managing Firmware and BIOS product releases• Programmed TCL, Python and Bash scripts to conduct performance, load and functional testing• Participated in IPT and Project meetings and signed off checklists for system requirement specifications (SRS) and system design description (SDD) documents with a focus on Customer Support.• Drove customer issues to resolution through software / hardware releases, training, documentation or product enhancements• Supported a team of 100+ network engineers on all hardware related issues and signed off for customer returns (RMA)• Running lab simulations to recreate customer issues on tier 3 telecom networks using equipment such as; routers, switches, storage systems, Virtual Machines, Optical Switches, Remote Power Controllers, Terminal Servers, KVM, IXIA Traffic Generators, CMTS, DSLAM, PTS (Policy Traffic Switch), and various telecom servers (OCS, SDE, SPC, PCEF, RG, DHCP, LDAP, AAA, ect)• Generating customer test documents for acceptance test plan, network diagnostics, hardware diagnostics, compatibility • Qualification testing of the latest 100G ethernet platform which is capable of managing traffic for 60 million people

• Designed and implemented product engineering changes• Managed Firmware and BIOS product releases and worked with vendors implement new features• Performed product qualifications on Hardware and Firmware of devices such as: Hard Drives, Memory, Optical IO Modules, RAID Cards, Network Cards, Main Boards, Power Supplies and Intergraded Circuits• Produced engineering reports such as PCNs, ECOs, MEDs, SCARs, Qualification Reports and Test Specifications• Developed manufacturing test jigs• Worked with component vendors to identify root cause of failures and drive product changes • Managed critical End Of Life component issues• Conducted component selection, updated AVLs, BOMs and introduced new parts to manufacturing• Generated statistical analysis reports and improved production yields by driving issues to 2nd and 3rd level root cause • Developed and implemented manufacturing processes and process deviations• Conducted on-site supplier quality audits to identify the root cause of quality issues• Supporting C.M. to ensure timely delivery of parts by preventing line stoppages and addressing quality issues• Supporting Manufacturing, Engineering, Product Management, Purchasing and Customer Support by providing solutions to technical problems

• Developed Manufacturing Test Jigs and Software• Conducted failure analysis and repair of Intel Computer Modules, Complex Main Boards and High Speed Network Circuits with Oscilloscopes, Spectrum Analyzers, DMMs, CPU Debuggers and Bus Analyzers.• Firmware driver debugging and testing utilizing emulators and simulation tools • Debug of ASIC, FPGA, PLL, BIOS and other system firmware issues• Production repairs and providing production support to ensure customer demands were met • Performed maintenance, repairs and calibration of production test equipment and thermal chambers• Programmed TCL, Python and bash scripts to identify product failures• Diagnosed, Repaired and upgraded customer returns (RMAs)

• Developed applications in C and C++ for Automated Test Fixtures to test motor controllers• Designed, Built and Maintained Automated Test Equipment• Developed test plans and procedures for New Product Introduction and Current Products• Conducted failure analysis on Servo and Stepper Motor Controllers• Provided on site and remote customer support for install and design issues• Diagnosed, Repaired and upgraded customer returns and maintained customer RMA database• Worked with Engineering and Manufacturing teams to resolve product design and manufacturing issues• Performed maintenance, repairs and calibration of electronics manufacturing equipment• Provided Support to Production, Applications and Engineering Teams

• Developed a Diagnostic System to test the hardware and software integrity of a Digital Security Controller• Improved system functionality, reliability and speed by modifying the Digital Security Controller’s Operating System and Firmware• Developed applications in C# to execute Functional and Non-Functional Testing• Microcontroller programming, simulating and emulating • Developed and manufactured Test Circuits using OrCAD Design Software• Verification of System Hardware Architecture • Conducted On Site, TIER 3, Customer Level Support for an Access Control System• Provided project development support for several projects, such as: Communications Module upgrade to TCP/IP, Password Verification, Remote Control through a peripheral Keypad, and a New 32 bit Embedded Digital Security Controller• Conducted failure analysis of prototype electronic assemblies• Developed support tools to interpret the memory of Digital Security Controller• Developed a Wiegand Proximity Card simulator to test system functionality and response times

• Managed a Staff of Teachers, Lab Tutors and Receptionists• Teaching English class for all levels and ages• Coordinated and scheduled student tests, classes and activities• Developed course materials • Compiled monthly statistical reports• Participated in Quarterly National Service Managers Meetings and Monthly staff meetings• Monitored classes, tests and student progress to ensure quality customer service (150 students)• Maintained and Upgraded Institute’s Administrative Systems and Computer Network• Developed Management Procedures and Policies

• Prepared Manufacturing Equipment for a Post Grad Program in Microelectronics Manufacturing• Maintenance and repair of: Laser Trimmer, Laser Scriber, Screen Printers, Physical Vapor Deposition and Sputtering Chambers, Pick and Place Machines, Fiber Optic Light Sources, Microscopes, various Meters and Gauges• Designed an Inventory Database of electronic devices using Microsoft Access• Designed and manufactured microelectronic circuits• Maintained a class 10,000 and 1,000 cleanroom