Kevin Miller Email and Phone Number
After 12 years of serving several key roles in the aviation industry, I branched-out and immersed myself in the world of technology and online marketing.I joined HTC in 2015, bringing with me my interpersonal and managerial skills as well as a fresh perspective. Starting out as an Account Manager, my main focus was on digital marketing, quality assurance, and managing small projects.Today, I am the Vice President of Operations at HTC where I oversee all key accounts, software quality assurance, and ensure all projects are implemented with the upmost professionalism and care. In doing so, I manage team productivity and manage workflow to meet or exceed quality service goals.My specialties: project management, quality assurance, customer management, data analysis, functional improvements, ad management, copywriting, proofreading, documentation preparation, SEO, social media management.Seeing as how you've made it this far, if there's anything else you would like to know, feel free to send me a message.
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Vice President, OperationsHigh-Touch Communications Sep 2015 - PresentMontreal, Canada* Ensure customer requests are researched, analyzed, implemented and managed as efficiently and effectively as possible.* Oversee and manage SEO performance and Social Media accounts for main customers.* Interpret client ideas into an improved user experience.* Developed and nurtured a new and viable business line and capability set with SEO and Search Engine Marketing services. -
Duty Manager For Lufthansa German AirlinesSwissport Sep 2013 - Sep 2015Dorval, Qc* Responsible for the coordination of all aspects of daily flight operations.* Daily management of the passenger and operations service teams.* Liason between Lufthansa head offices and on-site departments.* Made all necessary decisions to ensure the best possible operation to meet mandated targets. -
Account ManagerSwissport Mar 2012 - Sep 2013Dorval, Qc* Primary function was to ensure all service level agreements were adhered to and that all contractual obligations and quality standards were carried-out.* Planned, organized and coordinated teams of up to 80 employees.* Produced and reviewed staff schedules and oversaw day-to-day operational costs to ensure budget parameters were met. -
Account SupervisorSwissport Nov 2009 - Aug 2012Dorval, Qc* Dedicated supervisor for key accounts were I coordinated all passenger service activities.* Controlled flight check-in operations, supervised employee performance, provided appropriate service to passengers.* Ensured smooth operation of all passenger service activities for daily flight operations -
Flight Coordinator / In-ChargeServisair Apr 2007 - Nov 2009Dorval, Qc* Coordinator for a number of airlines inclusing Egypt Air, Sunwing, Thomas Cook, SATA Internacional and Corsair.* Controlled flight check-in processes.* Ensured team was providing best possible customer service to all passengers.
Kevin Miller Education Details
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Political Science And Government -
Electronics Technology
Frequently Asked Questions about Kevin Miller
What company does Kevin Miller work for?
Kevin Miller works for High-Touch Communications
What is Kevin Miller's role at the current company?
Kevin Miller's current role is I help businesses improve their websites & get noticed online | Digital marketing & branding specialist.
What schools did Kevin Miller attend?
Kevin Miller attended Concordia University, Dawson College.
Who are Kevin Miller's colleagues?
Kevin Miller's colleagues are Sophie Sociale, Ali Kouri.
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