Kevin Light Email & Phone Number

Nurse Manager offering over twelve years of management experience in emergency medicine, trauma, and outpatient nursing. Possess strong leadership and successful team building capabilities and excellent technical, communication, presentation, budgeting and customer service skills. Leader with a focus on building a strong leadership team with one vision to focus on patient care, patient satisfaction, and staff satisfaction. With my experience, I have gained expertise in the areas of emergency department and hospital throughput, staffing to demand, budgeting and customer service. This expertise and leadership ability aided in leading a corporate team to improve metrics in all emergency departments in the system. The following metrics showed significant improvement since my arrival: Improved patient satisfaction likelihood to recommend scores from 45% (2015) to current 69% Improved Door to Doctor time from 66 minutes (2015) to current 25 minutes Improved Left Without Treatment percentage from 4.7% (2015) to current 1.2%