Kevin Link Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Phoenix, Arizona, Us

- Resolved 600+ Production Incidents with Estimated Revenue Impact of $4.4M- Reduced Total Marketing Ops Effort on Email Targeting by 38% via Integration Between Segment.io & BigQuery- Reduced Total Account Management Effort on QBR's 78% via PowerBI to PowerPoint Automation- Authored 50+ Automated SQL Scripts to Detect Production Level Issues - Leading Team of 6 Developers and IT Analysts to Triage, Resolve, and Communicate Emerging Product incidents- Leading Team of 3 Data Reporting Analyst to Support 50+ Client Facing Reports in PowerBI

Freelance fractional product management consulting, frameworks, development & data solutions for startups & individualsOutcomes: - Saved clients $100K+ by expediting AWS to GCP cloud database migration by 3 months leveraging AWS Athena, GCP Databricks, SQL, and MongoDB - Ongoing consulting, training, and workshops on product and business frameworks related to Agile, LEAN, Risk Analysis & Response, and Feature Prioritization (RICE, Kano Model, MoSCow Method)- Increased client revenue by 230% through launching 8 interactive BI dashboards using PowerBI, Tableau, Python, and 2 API data services for startups- Saved B2B clients over $250K/yr by translating business and budget needs into actionable plans for software, development, or cloud resources- Reduced SME work hours by approximately 50% through implementation of custom AI text summarization solutions for legal, marketing, customer support use casesDevelopment:- Developed stock data dashboards (NASDAQ, Dow 30, S&P 500) with analyst valuation & risk-rating (Python+Javascript+Apache eCharts + Tradefeeds API).- Creating custom AI chatbots, GQA, and summarization scripts via LangChain & LLM's- Automated AI-driven content creation through OpenAI GPT-3 + Pabbly (Blogs, Tweets, Hashtags, etc.).- Prepared data, designed graphics, and coded charts, dashboards, posters, and interactive web visualizations (d3.js + Firebase + Adobe Illustrator).

Warrenville, Il, Us

B2B edtech platform Vayability combines coaching, workplace simulations, and gamification to create leadership habits. - Grew ARR by 43%- Grew paid users by 287%- Increase platform engagement 63% via UX optimization & product tour- Onboarded 14 clients- Achieved NPS of 60

Development: - Designed & developed Real Estate listing aggregation data service with market undervaluation flagging (Python + Selenium + PostGres + Airtable).- Developed & deployed Twitter bots for brand awareness and influencer identification (Python + PostGres + Amazon EC2).- Designed, developed, and deployed APIs & CRUD apps with automated testing (Python + Flask + PostGres + Heroku + Postman + Swagger)

Chicago, Il, Us

- Led development of XAmplifier platform V1 & V2 and growth from 0 - 3M ARR - Roadmapped, tested, launched all features from 2.0 to 3.6 including analytics dashboards, push reporting, client management system, and API data services - Led development of sales referral and rewards platform, InnerCircle VIP Loyalty Program and growth from 0 - 8 clients - Coordinated AWS cloud strategy with developers for product support including, monitoring, querying, troubleshooting, and basic deployments: EC2, S3, Lamba, Cloudwatch - Coordinated with data scientists to create customer segmentation and predictive targeting algorithms responsible for generating 250K+ leads and 20K+ customer reviews for clients - Improved email engagement 37% and platform engagement 23% via A/B testing and UX optimization - Implementing API-driven reputation dashboards that enable users to view aggregated scores and comments from Facebook, Google or Yelp and reply to individual reviews - Devised and automated an algorithmic methodology for inviting happy customers to share reviews GoogleMyBusiness Location and Physician Panels via email or SMS-- responsible for 12,000+ unique reviews and counting - Created 10 monthly automated client-facing business intelligence reports and related data modeling via PowerBI & SQL - Conducted build vs. buy analysis with internal stakeholders to replace legacy data ETL and survey processes without downtime - Led change management and team training from Waterfall to Agile methodologies

Chicago, Il, Us

- Leading Agile development of new SaaS software features- Creating functional specifications for new development- Gathering business requirements / conducting JAD sessions with clients for customized software modules- Deep analysis of client data for trends, insights, and new algorithms- Automating iterative tasks and data gathering with Python- Testing software features for launch- Evaluating 3rd party software for partnership & integrations- Creating and integrating marketing automation pipelines for customer touchpoints, review requests, lead targeting, and data enrichment

Chicago, Il, Us

Assist Product Manager and Client Solutions team with transition to new platform,client launches, product specifications, internal and external training on legacy software,debugging, development of a market segmentation system, and best data managementpractices from 3+ years as sole xAmplifier Product Manager.

Chicago, Il, Us

- Directed software development team (Waterfall/Agile) for all xAmplifier (SaaS) reports andreleases from version 2.0 to 2.63- Coordinated successful product launches, collected business requirements, and trained over20 clients including Zurich Insurance Group, Bosley, Hair Club, US Assure, Vein Clinics ofAmerica, Theradome, Center for Vein Restoration, and others.- Generated over 200 pages of functional specifications for all xAmplifier dashboard, reports(30+), user managements and client management systems.- Led ongoing data analysis for client presentations, white papers, creation of businessintelligence algorithms, and market segmentation / persona system development.- Designed, weighted, and wrote over 60 custom survey instruments to measure customersatisfaction, retention, conversion, and employee performance metrics for medical, insurance,hair, and veterinary industries.- Served as Senior Client Solutions Manager to C-Level clients during software onboarding,launches, insight analyses, and quarterly meetings.- Created suite of Net Promoter Score® measurement and interpretation reports

Creation, marketing, and distribution of handmade 3D maps depicting natural wonders from the land, sea, and sky. As Lithos Project's founder and sole full-time employee I've achieved the following: - Design and creation of over 100 unique maps with over 750 possible color variations- In-house photographing and re-touching of all products for online retail and catalogs- Interpretation of satellite data to design and simplify landforms using ArcGIS & Adobe Illustrator- Invention of technique to create layered dimensions of maps and backlit pieces- Appearance in dozens of art fairs and galleries in the Chicagoland area

- Increased traffic by 18% and inbound lead by 27% via SEO optimization and redesign ofHairLossSpecialists.com, HealthySkinPortal.com, and VeinTreatmentForum.com- Hired development team and led development, testing, and launch of site review widgets- Designed and weighted 60+ custom survey instruments to measure customer satisfaction,retention, and conversion metrics for elective medical and insurance industries

- Wrote, edited, and SEO-optimized over 200 web articles for various websites on themes of: plastic surgery, hair restoration, dermal treatments, home contracting, elective medical treatments. and dentistry.- Wrote functional specifications and created visual mock-ups for websites and cloud software.- Created press releases for site launches, client acquisitions, and software releases. - Coordinated social media content for three websites on platforms such as Twitter, Facebook, Pinterest, Google Plus, and LinkedIn.

Operated and maintained textile screen printing facilities including manual and automatic presses, constructed awards and signs, applied digital and dye cut vinyl, designed Yahoo! web store.

New York, Ny, Us

Licensing- researching collection pieces for exhibitions, putting together proposal packages, created presentations for retail department, found and corresponded with new artisans for Guggenheim store. Web Development- Processed online orders, assisted in photo shoots of product, edited hi-res images for advertisement, generated copy for online products, assembled product displays, updated and maintained online store.

Reading and participating in selection of manuscripts, proofing drafts, soliciting changes from contributing authors,managing the layout journal with InDesign, member of cover-art selection committee, bookmark creation.

New York, New York, Us

Prison Writing - Organized and filed entries, corresponded with authors, database entry, copying, faxing, and preparing press kits.Web Development - Updated and managed website, designed website buttons and banners, edited and uploaded audio files for web streaming,