Working in conjunction with the Catering General Manager maintain consistent operational standards across all mediums of race day and non race day retail and bar operations at Hereford Racecourse. Develop operational service standards for the retail and bars across the site demonstrating innovation, flair and creativity in keeping abreast of industry and competitor standards and showcasing best practice at Hereford Racecourse.

Working in conjunction with the Catering General Manager maintain consistent operational standards across all mediums of race day and non race day retail and bar operations at Chepstow Racecourse. Develop operational service standards for the retail and bars across the site demonstrating innovation, flair and creativity in keeping abreast of industry and competitor standards and showcasing best practice at Chepstow Racecourse.