• Design, develop, and support data models, reports, and dashboards to meet business goals, utilizing Excel, Pivot Tables, VBA, Power Query and Power BI• Supervise, train, and delegate to staff to facilitate their growth and knowledge of data analytics• Optimize the growth of the Revenue Management department while seeking new initiatives to maximize our revenue and efficiency• All duties listed below for the Analyst position

• Performing market analysis of geographical and industry trends on rental revenue within aggressive timelines• Translate business needs and complex inquiries into easily understood business requirements, responses and reports• Analysis developed through market research, analyzing and tracking market trends, providing monthly reporting to management and key stakeholders and establish recommendations for market rent adjustments to generate more revenue• Displaying initiative to… Show more • Performing market analysis of geographical and industry trends on rental revenue within aggressive timelines• Translate business needs and complex inquiries into easily understood business requirements, responses and reports• Analysis developed through market research, analyzing and tracking market trends, providing monthly reporting to management and key stakeholders and establish recommendations for market rent adjustments to generate more revenue• Displaying initiative to highlight key insights to management on quality of pricing strategy execution and performance• Spearheading and developing new initiatives based on internal and external client feedback, while being cognizant of the needs of all affected parties Show less

• Update and maintain accounting journals, ledgers and other records detailing financial business transactions (e.g., disbursements, expense vouchers, receipts, accounts payable) and entering data into company database• Verify the accuracy of invoices and other accounting documents or records• Reconcile records with internal company employees and management, or external vendors or customers• Recommend actions to resolve discrepancies and investigate questionable data

• Provided excellent customer service to over 15,000 residents across 4 provinces through various methods of communication• Researched, tailored, and implemented a Customer Service tracking system to ensure efficient problem solving to meet customer satisfaction• Compiled and prepared data for regular reporting periods• Data entry and tracking for all applications within the organization, ensuring accuracy• Provide assistance and support to other departments within Skyline as… Show more • Provided excellent customer service to over 15,000 residents across 4 provinces through various methods of communication• Researched, tailored, and implemented a Customer Service tracking system to ensure efficient problem solving to meet customer satisfaction• Compiled and prepared data for regular reporting periods• Data entry and tracking for all applications within the organization, ensuring accuracy• Provide assistance and support to other departments within Skyline as required• Prepared financial data to aide management in decision making Show less

• Developed recreational programming and organizational skills by assisting the Recreation Coordinator with program coordination, development, implementation and scheduling• Responsible for staff supervision, incident documentation and follow-up, among other administrative duties

• Honed my computer, communication, and time management skills by attending to the needs of the Recreation Centre patrons in a customer service position• Adhering to City guidelines with confidentiality when necessary, cash handling and balancing, and the ability to use POS and CLASS database systems

• Improved my ability to work independently and as a team while teaching guitar, drama and musical theatre to 6-17 year olds and adults, including creating lesson plans and organizing materials prior to the lessons

• Membership Associate: attending to the needs of members and potential members• Leader-in-Training Program Instructor: providing in depth leadership programming for 10-18 year olds• Child and Youth Programmer: providing a wide range of activities for children ages 3-5

• Oversaw the Summer Playground program for the City of Greater Sudbury, which included 27 playgrounds and four day camps (approximately 1200 participants)• Responsible for hiring, training, supervising and providing performance reviews for 130 Senior and Junior playground staff• Regular professional communication with all City of Greater Sudbury employees and outside organizations• Managed risks and day to day issues of providing camp/playground activities to the public