Kevin Mariyanayagam Email & Phone Number

North York, Ontario, Canada

• Applied DMAIC methodology to identify and resolve bottlenecks in packing and loading processes, improving operational efficiency by 30%
• Performed MOST calculations and time studies, optimizing standard operating procedures and reducing overall processing time
• Linked dimensional data to QR codes for precise packaging and shipment tracking, ensuring accountability and reducing errors by 40%
• Utilized barcoding and camera technology to enhance parcel tracking, reducing customer complaints by 50%
• Improved accuracy in order fulfillment and minimized reshipment costs, resulting in a 20% reduction in operational expenses

Markham, Ontario, Canada

• Developed customer service skills by interacting with 200+ customers weekly, accumulating 90% guest satisfaction rate
• Collaborated with 10+ associates to make sandwiches, sides, desserts, and drinks for 80+ customers daily
• Ensure safety measure and guidelines for kitchen equipment reached 100% cleanliness at the end of the shift

Markham, Ontario, Canada

Brampton, Ontario, Canada

• Coordinated with cross-functional teams to develop and maintain databases for tracking vehicle performance, resulting in a 30% reduction in maintenance costs
• Developed SQL/VBA script tools to automate data analysis processes, resulting in a 30% reduction in simulation errors and a cost savings of $50,000
• Utilized logic and observation to provide data-driven recommendations for DoorDash facilities operations, resulting in a 30% reduction in travel and search time for DoorDash orders
• Led time studies to measure the efficiency of slotting across the entire facility, optimizing shelf design according to product SKU sizes and reducing operational costs by 10%
• Collaborated with Witron and DHL to validate the pallet planogram for fully autonomous facilities using lean principles, saving $700,000 annually
• Managed labour standards KPIs for 20+ distribution centres nationwide via weekly Power BI reports

Markham

• Prepared monthly inventory reports in Excel to keep track of incoming and outgoing educator kits
• Managed e-commerce orders with 3PL’s and Amazon FBA to deliver 450+ orders every month
• Consulted with curriculum manager for implementation of Python course across 3 school districts
• Reviewed purchasing agent’s procurement documents for retail chains saving $10,000
• Supervised interns to organize the warehouse and improved stock turn by 30%
• Provided quality control on 10 SKU’s of recalled products and in-class equipment using Excel

Toronto, Canada Area

• Provided monitoring, rule enforcement, rescue operations, and customer service to 100+ patrons at public swimming events
• Led class sizes of 25+ students with accommodating lesson plans for individuals with special needs
• Engaged with parents and cultivated relationships to create a collaborative swim class environment