Kevin Ayatta Email and Phone Number

I am a skilled and self-motivated professional. I have a knack for turning ideas into well-written, easy-to-read articles that are grammatical and error-free.I am hardworking and diligent. With great time management skills, I always complete my tasks well within the deadlines set. I have an eye for details and always ensure prompt communication.Equipped with SEO and Article writing skills, I will help bring life to your website and scale your business to the next level. Expect original and engaging contents that will drive traffic to your website,

 Managed Customer Relationship and Documentation compliance and completion  Maintained the defined quality of Customer service standards  Managed the customer contact queue and customers tolerance, serving over 40 customers per day  Communicated and escalated factors that impacted customer experience to the appropriate Airtel departments  Monitored and maintained shop facilities  Increased customer base in both prepaid and postpaid categories  Contributed to, monitored, and reported daily productivity on all revenue-generating activities  Through contact with the customers, gave feedback on customer reactions to products and services rendered  Ensured Customer complaints were addressed appropriately and resolutions provided within Service standards  Minimized leakage of revenue at the shops by enhancing proper controls

 Handled cash and end-of-day revenue reconciliation and applicable paperwork. Processed customer orders and recorded them in the restaurant database. Handled purchases in cash, mpesa, and debit cards as per company policy. Assisted and liaised with the Storekeeper to oversee stock levels. Tallied money in the cash drawer at the beginning and the end of each work shift Welcomed customers.  Ensured there was sufficient change available at the beginning of each day. Checked bills to see if the correct amount has been displayed and printed them out. Ensured cleanliness of designated workstation

 Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for suppliers; verifying receipt of suppliers. Prepared weekly and monthly sales reports. Ensured payment of receivables in a timely manner. Ensured payment of payables on time. Provided information by answering questions and requests. Supervised the shop attendant.