Kevin Mulhall

Kevin Mulhall Email and Phone Number

Senior Account Executive @ TechSoup
Norman, OK, US
Kevin Mulhall's Location
Dallas, Texas, United States, United States
Kevin Mulhall's Contact Details

Kevin Mulhall work email

Kevin Mulhall personal email

n/a
About Kevin Mulhall

At TechSoup, our team's focus on digital sales and solutions has been pivotal in driving forward the mission to empower the nonprofit sector. My expertise in cloud administration and customer success, honed over several years, enables me to deliver tailored technical solutions that align with diverse financial and budgetary needs. We've successfully expanded our software, hardware, and managed IT partner solutions, enhancing our community's capacity to achieve their goals.My transition from a Technical Customer Success Manager to a Senior Account Executive reflects a deep commitment to customer engagement and satisfaction. With a track record of strategic advisory services, I've contributed to the organization's growth by fostering relationships and partnerships. My certifications in SharePoint, Networking Foundations, and Cloud Computing underscore a continuous pursuit of knowledge, ensuring our solutions remain at the forefront of technology's evolving landscape.

Kevin Mulhall's Current Company Details
TechSoup

Techsoup

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Senior Account Executive
Norman, OK, US
Website:
techsoupglobal.org
Employees:
375
Kevin Mulhall Work Experience Details
  • Techsoup
    Senior Account Executive
    Techsoup
    Norman, Ok, Us
    View
  • Nonprofit Tech Hub Inc.
    Founder
    Nonprofit Tech Hub Inc. Oct 2024 - Present
    The Nonprofit Tech Hub is a US-based 501c3 nonprofit organization that provides free content and advice on technology tools and services that are targeted to and or directly benefit the non-profit community. You can check us out at...https://www.npthub.org/ (web)https://www.youtube.com/@NonprofitTechHubInc (YouTube)'Nonprofit Tech Talks a Podcast of Nonprofit Tech Hub' (Spotify)
    View
  • Techsoup
    Senior Account Executive
    Techsoup Apr 2024 - Present
    San Francisco, Ca, Us
    As a Senior Account Executive at TechSoup, I specialize in the areas of Digital Sales and Solutions. My role involves working across various financial and budget segments to identify and tailor the most suitable technical solutions for our customers. I am actively involved in the development and expansion of our company's software, hardware, and managed IT partner solutions. Additionally, I engage with our community and network, fostering relationships and partnerships that drive our mission forward. This role is a blend of technical expertise, strategic thinking, and dynamic customer engagement, making it an integral part of TechSoup's growth and success.
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  • Techsoup
    Senior Technical Customer Success Manager
    Techsoup Mar 2023 - Apr 2024
    San Francisco, Ca, Us
    As a Senior Technical Customer Success Manager, I served as the primary liaison for our diverse customer base, spanning SMB, Mid-market, and Enterprise segments. My role combined advanced technical support, strategic advisory services, and full sales cycle support across all channels. I troubleshot complex issues, guided clients on product optimization and best practices, and worked closely with our sales team to drive revenue growth. By leveraging my technical expertise and business acumen, I ensured clients of all sizes achieved maximum value from our solutions while identifying opportunities for expansion and upselling. My focus was on building strong, long-lasting relationships that benefited customers across every segment of our business
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  • Techsoup
    Technical Customer Success Manager
    Techsoup Jun 2019 - Mar 2023
    San Francisco, Ca, Us
    Assist nonprofit organizations in obtaining Microsoft cloud solutions and services that best meet their needs by providing consultation and review of current IT infrastructure and matching their goals/budgets with the appropriate solution for effective deployment of a cloud solutionPrograms/Skills Used- Microsoft 365 (Teams, Azure AD, Power Automate, Power Bi, Exchange, etc)- Microsoft Office (Excel, Outlook, Word, OneNote)- Slack- Zen Desk- Google Workspace- Hub Spot- VMWare- Adobe Creative Cloud
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  • United States Postal Service
    Alternate Letter Carrier & Project Specialist
    United States Postal Service Mar 2019 - Jun 2019
    Washington, D.C., Us
    Letter/parcel carrier. Additional duties include package monitoring using organizations proprietary software, cash flow management of outstanding postage, accounts receivable/payable along with developing & compressing time management log files. Sunday lead Amazon delivery coordinator; tracking & recording office inventories within USPS’s Linux-based PTR system along with AWS.Programs/Skills used- Microsoft Office - Linux PTR- Team Building- Strategic Communication- Amazon Cloud Computing
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  • United Airlines
    Flight Attendant
    United Airlines May 2016 - Mar 2019
    Chicago, Il, Us
    Reserve Flight Attendant. Responsible for covering trip pairings by colleagues unable to work them for any number of reasons. Position requirements included tremendous personal flexibility, self-discipline and the ability to work with people under extremely stressful conditions. As Flight Service Coordinator, maintained 86.9% downline on-time arrival rate (+16.1% higher than company avg & 18% over industry) while transporting over 1.5 million passengers in access of 3 million miles. Multi-time recipient of companies ‘Bravo Award; the highest peer-to-peer awarded given to inflight personnel. Volunteer team member for company credit card program re-launch, increasing enrollment over 3200% within first 3-month period. Programs/Skills used: - Microsoft Office 365- Apple iOS- POS (point of sale)- Team Building- Strategic Communication- Process Improvement- Problem Solving
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  • Cleveland Clinic
    Behavioral Health Technician
    Cleveland Clinic Jun 2013 - May 2016
    Cleveland, Ohio, Us
    Coordination of care liaison for geriatric patients within a psychological observational unit. Compiled treatment data using Epic EMR for insurance billing & maintain ‘Joint Commission’ accreditation. As part of system wide cost-saving committee was personally responsible for developing a multipoint plan analyzing over 10,000 data points that resulted in system wide care protocol changes which led to the reduction of on-unit ‘unusual incidences’ by 48% - saving my division over 4.3 million dollars in unnecessary follow up care costs. Programs/Skills used:- EPIC EMR- Microsoft Office (Excel, Access, Dynamics)- GSuite- Project Management- Project Development- Cross functional Team Building- Critical Thinking & Problem Solving- Strong knowledge of HIPPA rules & regulations
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  • Marcus Golembiewski Trust
    Home Care Specialist
    Marcus Golembiewski Trust Mar 2007 - Jun 2013
    Daily care & cooking needs of a traumatic brain injury client. Developed specialized individual meal plan which resulted in a reduction of body weight by 14%, a normalization of BMI, along with a complete elimination of hospital re-admissions for five years. Maintained ledger of accounts payable facilitated through patients’ medical trust using Microsoft Excel as well as QuickBooks.Skills used/acquired:- Quickbooks- Microsoft Excel- Java Open Office- Apple iOS- Email/Fax- Trust Law- HIPPA compliance- Multi-disciplinary team building- Effective communication

Kevin Mulhall Skills

Customer Experience Social Media Sharepoint Account Management Microsoft Powerpoint International Logistics System Migration Troubleshooting Business Development Communication Health Care Systems Customer Relationship Management Google Docs Cloud Administration Multiple Project Coordination Sales Management Cross Functional Team Building Accounts Payable And Receivable Microsoft Office Customer Experience Management Microsoft Word Microsoft Excel Project Coordination Document Management Change Management Time Management Network Administration Customer Service Onboarding Customer Support Business Strategy Teamwork Calendars Computer Networking Product Development Strategic Communications Project Management Problem Solving Accounts Payable Adobe Creative Suite Google Drive Client Intake Cloud Computing Spanish Google Webmaster Tools Hospitality Industry Logistics Management

Kevin Mulhall Education Details

  • New York Institute Of Technology
    New York Institute Of Technology
    Small Business Administration/Management

Frequently Asked Questions about Kevin Mulhall

What company does Kevin Mulhall work for?

Kevin Mulhall works for Techsoup

What is Kevin Mulhall's role at the current company?

Kevin Mulhall's current role is Senior Account Executive.

What is Kevin Mulhall's email address?

Kevin Mulhall's email address is km****@****bal.org

What schools did Kevin Mulhall attend?

Kevin Mulhall attended New York Institute Of Technology.

What skills is Kevin Mulhall known for?

Kevin Mulhall has skills like Customer Experience, Social Media, Sharepoint, Account Management, Microsoft Powerpoint, International Logistics, System Migration, Troubleshooting, Business Development, Communication, Health Care Systems, Customer Relationship Management.

Who are Kevin Mulhall's colleagues?

Kevin Mulhall's colleagues are Vincent Lai, Nicholas Harwood, Paulina Brudka, Joe Tate, Melvin Chibole, Oleg Sakharov, Monika Krupa.

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