Responsibilities:• Preparing and delivering Lecturers on Computer Application unit, Programming Concepts unit, Computer Networks unit, Fundamentals of IT/Computer System unit.• Administer and correct exams• Supervise computer system project defense and participate in exam Moderations.Key achievements:• Motivated and encouraged students to love programming and information technology as it is the direction the world is taking.

Responsibilities:• Oversaw organizations computer network, which involved more than 2 branches and performed system maintenance on software, hardware and configuration when needed. • Completed repairs or submitted replacement orders for equipment that wasn’t performing to capacity.• Supervised over 10 employees to ensure compliance with organizations set targets and policies during their shifts• Conducted on the job training on the organization POS system and promoted a safe… Show more Responsibilities:• Oversaw organizations computer network, which involved more than 2 branches and performed system maintenance on software, hardware and configuration when needed. • Completed repairs or submitted replacement orders for equipment that wasn’t performing to capacity.• Supervised over 10 employees to ensure compliance with organizations set targets and policies during their shifts• Conducted on the job training on the organization POS system and promoted a safe environment by evaluating staff performance every month and initiating disciplinary action when necessary• Prepared Monthly Reports on sales, purchases and salaries for employees.• Performed Stock Taking and Stock Tracking in all the branches Key achievements:• Reduced staff turnover by 15% by implementing a new shift rotation schedule.• Maintained a Reliable POS system and trained employees in using the organization POS efficiently resulting to accountability, sales and increased sales of products. Show less

Responsibilities:• Preparing and delivering Lectures on International Certification in Digital Literacy (ICDL) units and other Information Technology units.• Administered and corrected examsKey achievements:• Nurtured and helped students to learn and develop academically, grow professionally and attain life skills in Information Technology Sector

Responsibilities:• Provided Help Desk-based IT phone support to end-users including troubleshooting, server support and employee support.• Maintained 50+ windows computers and peripherals, including all configuring and monitoring.• Provided PC and Mobile support to resolve employees issuesKey achievements:• Assisted in the automation of the asset management of the organization by coming up with an asset management system.• Became a trusted resource person through… Show more Responsibilities:• Provided Help Desk-based IT phone support to end-users including troubleshooting, server support and employee support.• Maintained 50+ windows computers and peripherals, including all configuring and monitoring.• Provided PC and Mobile support to resolve employees issuesKey achievements:• Assisted in the automation of the asset management of the organization by coming up with an asset management system.• Became a trusted resource person through high-level problem solving skills and solved employees’ issues with 12% more success. • Assisted in the Maintenance and updating of organization website Show less

Responsibilities:• Provided a high quality first level ICT support service during voter registration, verification and Elections.• Tasked with Testing and performing data backup and data restoration on the BVR kits and KIEMS kit, Preparation of the RO back office in readiness for voter registration and transmitting of elections results on the KIEMs kit.Key achievements:• Transmitted reliable and credible results to the IEBC headquarters as our constituency had minimal… Show more Responsibilities:• Provided a high quality first level ICT support service during voter registration, verification and Elections.• Tasked with Testing and performing data backup and data restoration on the BVR kits and KIEMS kit, Preparation of the RO back office in readiness for voter registration and transmitting of elections results on the KIEMs kit.Key achievements:• Transmitted reliable and credible results to the IEBC headquarters as our constituency had minimal anomalies.• Trained IEBC officials on how to use the BVR kits, KIEMS kit which resulted to 90% success rating during elections. Show less

Responsibilities:• Delivering service and support to end-users via automated call distribution software. • Installation and configuration of computer systems• Diagnosis and solving technical issues including email clients and internet connectivityKey achievements:• Spearheaded hardware and software upgrade rollout and installation of new workstations during organizational-wide upgrade.• Advanced my programming skills on web development through the use of Code Igniter… Show more Responsibilities:• Delivering service and support to end-users via automated call distribution software. • Installation and configuration of computer systems• Diagnosis and solving technical issues including email clients and internet connectivityKey achievements:• Spearheaded hardware and software upgrade rollout and installation of new workstations during organizational-wide upgrade.• Advanced my programming skills on web development through the use of Code Igniter platform. Show less