Kevin Nwogu Email and Phone Number
"What do you hope to be true in the world because you are in it?" This question guides my passion for equity and empowerment, and my belief that everyone has the potential to be an agent of change in their community. As the founder of Servant Leader Scholars, I'm building pathways for students of color to become leaders in their communities and careers. I also currently work at Google, where I navigate the dynamic tech industry with a focus on both customer and product success. This unique blend of nonprofit leadership and corporate experience, combined with my Business Management and Leadership in Student Affairs background from UGA, allows me to approach challenges with both a strategic mind and a genuine focus on people.I'm driven by resourceful execution, bringing ideas to life even with limited resources. I thrive in diverse environments, adapting to new challenges and collaborating effectively to achieve shared goals. I excel at project management, simplifying complex tasks and creating structure for impactful outcomes.I'm committed to using my skills to drive positive impact at the intersection of business, technology, and social change.
- Website:
- google.com
- Employees:
- 1
- Company phone:
- 916.253.7820
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Product Support Manager, Google StoreGoogle Sep 2024 - PresentMountain View, Ca, Us
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Product Solutions Consultant, Youtube AdsGoogle Jun 2022 - Sep 2024Mountain View, Ca, Us• Delivered proactive technical product support to top advertisers and sales teams, partnering closely with YouTube Ads Engineering and Product teams to resolve, preempt, and prevent over 600+ customer issues.• Strategically managed the successful execution of 50+ customer-centric support plans for high-profile events on YouTube Ads such as Super Bowl, Amazon Prime Day, and Apple product launches, protecting over $1.1B in revenue while fostering relationships with key stakeholders (vendors, sales, product).• Analyzed customer case volumes and identified root causes to develop actionable solutions and provide insights to inform organizational leaders and drive improvements in customer support processes.• Proactively managed team capacity to ensure optimal team performance during high-volume periods by designing workflows and staffing strategies that met service delivery SLAs.
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Founder, Executive DirectorServant Leader Scholars Jul 2019 - Present• Founded and leads a Georgia 501(c)(3) nonprofit dedicated to cultivating servant leadership and providing advancement opportunities for underrepresented students (Black+, Latinx, Native+) within Georgia high schools and colleges.• Successfully recruited and manages an executive team and board of directors of 13 volunteers, driving the development and execution of multi-year strategies for scholar programming, marketing, career services, and community partnerships & campus outreach.• Developed and implemented comprehensive fundraising plans, incorporating crowdfunding, gift matching, grant writing, and robust donor stewardship initiatives, resulting in $25,000+ raised and enhanced donor relationships.• Ensures organizational compliance with state and federal laws and ethical standards by organizing day-to-day activities through weekly meetings, monthly briefs, and team feedback, while guaranteeing timely registrations and annual filings. -
President, Student Alumni CouncilThe University Of Georgia Apr 2020 - May 2022Athens, Ga, Us• Developed and executed successful campus-wide fundraising strategies that engaged over 4,000 student donors, aligned with philanthropic initiatives, and laid the groundwork for future alumni engagement.• Spearheaded a senior-targeted fundraising campaign that exceeded its $140,000 goal, directly supporting campus improvement projects and engaging 3,047+ senior students.• Led a committee of peer undergraduate students, centralizing processes and communications within the organization and fostering collaboration with partners and stakeholders.• Served as an advisory member on the UGA Alumni Association Board of Directors, providing valuable insights on student life to help cultivate future active alumni and mobilize current alumni. -
Peer EducatorThe University Of Georgia Aug 2020 - Jun 2021Athens, Ga, Us• Co-taught both a first year and transfer class with an established professor, providing skills & resources necessary to help ease their transition into a new college environment• Assisted in creating class content, leading discussions, and connecting students to campus resources based on various needs and perspectives through both a virtual and in-person environment
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Orientation LeaderThe University Of Georgia Nov 2019 - Jan 2021Athens, Ga, Us• Led virtual and in-person small groups for 300+ students, providing personalized guidance on campus resources, values, and opportunities.• Provided essential support to students and parents with logistics such as housing, parking, and class registration, alleviating stress and ensuring a smooth transition.• Fostered a strong sense of community through engaging virtual events and webinars, helping incoming students feel connected and supported.• Co-taught a first-year success class, equipping students with valuable skills to navigate academic challenges and thrive in their college careers.
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Lsamp Summer Bridge Institute Peer CounselorThe University Of Georgia Jul 2019 - Jul 2020Athens, Ga, UsOver two years, supervised and guided a cohort of 14 incoming first-year students participating in LSAMP Summer Bridge, an intensive three-week program that provides STEM students with professional development, academic enrichment, and social engagement activities designed to facilitate their transition from high school to the university setting.
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Gtech Bold InternGoogle Jun 2021 - Aug 2021Mountain View, Ca, Us• Provided 70+ tailored, strategic solutions to medium-business advertisers within Google across 3 different product areas (Search, Policy, and Shopping).• Partnered with interns and area leads to investigate and develop strategic ways to improve gCare's customer segmentation framework to help tailor support and solve customer pain points, used in the following year’s team reorganization.• Attained advanced expertise and certification in Google Ads, Analytics, Merchant Center, and supporting products.
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Graphics Communication InternUniversity Of Georgia Office Of Sustainability Jan 2021 - May 2021Athens, Georgia, Us• Served as a member of the communications team, creating graphics for staff and interns for use during events, program, and signage.• Helped to design content and produce ideas used for the office’s social media accounts and weekly newsletters. -
Pwc Career Preview ParticipantPwc Jun 2019 - Jun 2019GbSummer program with a diverse group of students geared towards enhancing learning of the professional services industry and PwC, building network of PwC professionals and college peers across the United States, getting an inside look at the internship experience at PwC, and developing leadership skills through experiential learning. -
CeoSmk Visuals May 2016 - May 2019Photography and videography business created at the age of 16 with three other team members. My role including management of the business and finances, social media marketing, client relationship development, and photo/video editing. SMK Visuals covered events from weddings and baby showers to birthday parties. Our other services include photoshoots and videography for prom, graduation, sports as well as commercial shoots such as music videos and clothing lines. We worked with several studios including Imagine World Studios and Lewis Finch Studios.
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Photography Assistant LeadStone Mountain Park Mar 2017 - Jan 2019Stone Mountain, Georgia, UsWorked as a photography host capturing moments of families, providing customer service and sales before being promoted to assistant lead where I helped manage a team of photographers in the merchandise department.
Kevin Nwogu Education Details
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The University Of GeorgiaMaster Of Business Administration - Mba -
The University Of GeorgiaMinor In Leadership In Student Affairs
Frequently Asked Questions about Kevin Nwogu
What company does Kevin Nwogu work for?
Kevin Nwogu works for Google
What is Kevin Nwogu's role at the current company?
Kevin Nwogu's current role is Product Support Manager @ Google | Founder & Director @ Servant Leader Scholars.
What schools did Kevin Nwogu attend?
Kevin Nwogu attended The University Of Georgia, The University Of Georgia.
Who are Kevin Nwogu's colleagues?
Kevin Nwogu's colleagues are Kelly Tsai, Nam Nguyen, Abdulla Hafiz, Shuying Guan, Gayathri C Nair, Kingo Wang, Navjot Singh.
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