● Oversees the multi-state recruitment strategy and performance for a 4,000-employee home services company—aligning the talent acquisition and recruitment strategy to business objectives, coordinating with executive leadership, and implementing process improvements to strengthen the team. ● Manages a team of five national recruiters—assessing performance, coaching on candidate management strategies, and fostering a collaborative and high-performing team. ● Orchestrates process improvements to the onboarding and recruitment systems including text-to-hire, pre-employment assessments, and new hire engagement which reduced new hire turnover by 45%. ● Leads the full cycle recruitment, hiring, and onboarding efforts across a wide range of corporate shared service roles including high volume Inside Sales, Call Center, Human Resources, Supply Chain, Logistics, and field install roles—managing the multi-channel sourcing to build a strong pipeline of candidates. ● Serves as a strategic advisor to C-suite leadership and cross-functional business partners—leveraging expertise in HR best practices, regulatory compliance, and diversity, equity, and inclusion (DEI) hiring practices to provide strategic recommendations and improvements. ● Conducted comprehensive market analysis and competitor research to inform recruitment strategies, ensuring competitive positioning and attraction of top talent in the industry.

● Led the recruitment and onboarding of 1,500+ seasonal staff for one of the world’s largest and highest visibility poker tournaments—managing a high-volume hiring process which included job postings, candidate screening, and interview coordination, to support the successful execution of the tournament.● Maintained hiring compliance with the Nevada Gaming Control Board and federal regulations—enforcing regulations while ensuring positive interview and onboarding candidate experience. ● Developed and implemented robust candidate assessment frameworks and evaluation criteria, integrating inclusive hiring practices and bias identification strategies. ● Responsible for employee relations for WSOP including investigations and terminations—implementing corporate policies and procedures and addressing employment issues effectively.

● Directed talent marketing and partnership development—managing social media advertising campaigns, and local schools, unions, and community organization partnerships to broaden outreach.● Partnered with hiring managers to recruit and onboard large-scale season staff including over 500 temporary staff for pool operations and more than 700 staff for New Year's Eve events.

● Managed talent acquisition for nine hotel properties, overseeing a high-volume talent acquisition pipeline, candidate management, and ensuring timely staffing across diverse operational areas.● Identified and sourced candidates to successfully fill an average of 100+ requisitions per month, leveraging talent marketing and partnership engagement for a multi-channel sourcing strategy. ● Cultivated and maintained strong relationships with hiring managers and executive leadership to align recruitment strategies with organizational goals.● Monitored and analyzed performance metrics and service standards, achieving a time-to-fill of under 45 days consistently.● Developed and expanded talent pipelines through active participation in hiring events, job fairs, and community outreach programs.

● Supervised daily operations at the Flamingo Hotel & Casino front desk, overseeing service for 3,626 guest rooms and ensuring seamless guest experiences.● Provided coaching and mentorship to a team of +50 front desk team members, training on company standards to deliver exceptional guest satisfaction during check-in and check-out processes.● Maintained an understanding of labor and union relations related to scheduling, payroll, and attendance—ensuring compliance with the collective bargaining agreement and enhancing overall team performance.● Provided exceptional customer service to hotel guests—leveraging exceptional communication and problem-solving skills to handle complex guest issues and resolve conflicts. ● Led and motivated a diverse team, conducting regular performance reviews and providing constructive feedback to enhance individual and team performance.