• Owned relationship with instructional design vendor, including developing a Statement of Work with the vendor detailing project scope, schedule, cost, and quality metrics for course builds in a portfolio of academic programs• Managed invoicing, billing, and budget to ensure course builds do not exceed allocated development budget• Monitored quality and timeliness of course builds to ensure the instructional design vendor meets Noodle’s vision for exceptional online graduate experiences• Provided weekly communication to all stakeholders on build progress including agenda creation, build status reports, risk assessment, and problem-solving• Assisted Project Directors in compiling course build data in order to create standardization in build schedules• Collaborated with cross-functional teams including Operations, Product, and Solutions Teams to drive partner satisfaction with all Noodle services and products

• Promoted from Program Manager, additional responsibilities include:• Provide the overall strategic direction for undergraduate curriculum support by partnering with key stakeholders within college leadership, as well as faculty program directors/coordinators, to ensure the needs of all integrated academic programs are supported appropriately with all suitable resources. • Collaborate with faculty and other campus partners to develop and implement appropriate curriculum support structure for the support of the new first and second year curriculum.• Develop, implement, and manage FME banking infrastructure, including all FME bank accounts, monthly and yearly reconciliation, auditing, fraud case management, and process improvements working with external banking partners as well as the College Controller/Assistant Controller. • Oversee webpages for 27 academic concentrations and partner with cross-functional offices and faculty leads to manage all concentration updates.• Supervise and develop professional staff in appropriate support areas to ensure expertise exists for appropriate academic programs (FME, SME, Coaching for Leadership & Teamwork Program).• Responsible for assessment initiatives for new curriculum and as part of management team.

• Promoted from Senior Program Coordinator, additional responsibilities include:• Recruit, train, and supervise one Graduate Assistant

• Promoted from Program Coordinator, additional responsibilities include:• Recruit, train, and supervise a student leadership team of 28 FME Mentors• Supervise a team of 3 FME Auditing / Accounting Mentors• Administer surveys and other assessment tools related to the FME management curriculum, analyze relevant data, and produce executive summaries for the FME program and/or the community as needed• Manage all aspects of FME programming, including but not limited to: Prototyping workshops and Prototyping Fairs for 500+ first year students, business launch events for the FME program, and Report to Community Day end of year business presentations

• Provide administrative and curriculum support for all aspects of the Foundations of Management and Entrepreneurship (FME) and GAP FME program core curriculum• Collaborate with various departments across the college, as well as FME faculty, in order to create and update FME Venture Project Handbook policies and ensure that all FME students and businesses are operating within the limits of programmatic and College policies• Advise students in FME businesses on policy violations and discuss ways to avoid future violations• Create and manage Blackboard websites based on topic sequences for each section within the FME program• Assist in hiring and training of a student leadership team of 28 FME Mentors• Assist in walk-in advising during course registration, course withdrawal, and add / drop periods• Organize classroom simulations for the FME program and Sophomore Management Experience (SME) program and co-facilitate simulations with program faculty• Supervise a team of student exam proctors for various courses at the college• Collaborate with the Office of the President, as well as the college Registrar, to manage enrollment process for Leadership and Ethics – The Presidents’ Course

Community Standards• Adjudicated administrative hearings, averaging three per week, for college policy violation cases varying in severity, including drug policy violations and administered student sanctioning, including deferred removal from housing• Adjudicated student conduct board hearings, totaling six, for higher level college policy violations and administered sanctions, including removal from the college• Facilitated trainings of student conduct board members including faculty, administrators, and students• Assigned weekly policy violation cases through the Advocate Discipline database• Evaluated student discipline assessments through Campus Labs database and reported Clery Act statistics • Authored various reports on statistics of students involved in college policy violations to disseminate throughout the college• Designed and tracked all assessments of the Student Conduct process through Campus Labs database• Collaborated with other administrative hearing officers on best practices for student sanctionsOrientation• Assisted in the facilitation of all Orientation programs in September, January, and June• Actively took part in bi-weekly Orientation Committee meetings to discuss the detailed planning of all program events • Developed content for both Orientation and Community Standards web pages on the college website• Evaluated potential candidates for Orientation Leader positions during Group Processing Days• Designed and tracked all assessments of the Orientation ProgramsGraduate Capstone• Collaborated with Center for Academic Enrichment and Merrimack College health services to discuss ways in which students face stress and its impact on student mental health• Implemented and co-facilitated workshops with Director of the Center for Academic Enrichment on functional coping skills to properly alleviate academic stress

• Performed various Administrative Assistant duties and ad hoc tasks as temporary contract employee at Comcast retention center• Managed scheduling database for over 100 employees• Disseminated various reports throughout the company

• Gained knowledge to make valuable contributions to each client’s treatment• Authored reports for case conferences in Department of Children and Families hearings• Collaborated with the treatment team on each client’s specific treatment plan during team meetings• Organized, structured, and supervised group activities• Maintained communication with client’s family members as well as therapists and social workers