Met and exceeded sales goals quarterly/ annuallyIncreased employee morale with positive reinforcement, improved prospect hiringDecreased need for man hours without sacrificing qualityImproved relationships with vendors & suppliersContinuously met/exceeded goals for inventory control, reducing "shrink"

Developed and maintained positive relationships with homeowners and trade partnersFollow up with new homeowners including explanation of warranty items, scheduling Q.A etcTranslated client needs & wants to trade partners within warranty guidelinesCoordinate repairs and revisions with trade partners for timely executionConsistently received J.D. Powers customer service scores of 9 and 10Balanced company requirements with customer satisfaction for optimal results

Coordinate with all departments for needed materials, special requests, etcCoordinated incoming/outgoing mailings for staff of 150Proofreading documents for sales staffEvent coordination for partner training and seminars

Created scheduling for staff of 30 based on customer traffic, company needsResolved issues regarding displeased customers and/ or staffMaintained proper level of perishable goods to avoid wasteBalanced daily receipts