Direct coaching of entry level employees in sales quotas, onboarding, and employee retention while being responsible for 5+ employees’ weekly KPIs● Collaborated in testing markets, and customer acquisition for Fortune 500 marketing campaigns helping to gross $10.3 million within a year● Assisted with all phases of interviewing process, ranging from candidate recruitment to final round interviews and onboarding employees● Responsible for developing clinics and streamlining systems to increase productivity amongst peers regionally and nationally● Qualified to attend prestigious national event “Rising Star Challenge”

• Communicate with all levels of management and elevate issues that impact the department or organization to management on a timely basis.• Consistently ranked as a top performer (top 5) in an aggregate weighting safety, performance, and compliance metrics.• Work with management team to codify and institutionalize best practices within the logistics group• Among 90th percentile of all other Amazon drivers according to the eMentor phone application which highlights safety and performance. • Provide support for end of night activities to ensure the team returns to the station in a safe and timely manner, consistent with the expectations of the customer.• Manage the onboarding for new employees which includes educating members on safety, how to use the software, and navigating their first day on the job.

• Supervised a staff of 100+ throughout the pool facility such as lifeguards, concessions, maintenance, and cashiers.• Trained 80+ Lifeguards in first aid, CPR, and emergency action plan procedures throughout the summer to maintain detail and skill proficiency.• Exceeded Jeff Ellis Inc. audit expectations while documenting staff performance and pool operations in daily reports to management. • Received the "Platinum International Aquatic Safety Award" as a facility, which is given to the top 3% of E&A clients in the world each year.• Evaluated a staff of 35+ on their performance at the end of each season

-Collaborated in emergency action plans with 100 coworkers-Provided excellent customer service to pool patrons.-Maintained a safe operating environment for up to 775 pool patrons and responded to emergencies quickly and safely.-Exceeded pool audit expectations as lifeguard of the month and rookie of the year.