Kevin Patch Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina

Seasoned L&D professional who cultivates meaningful internal and external relationships to collaborate and execute effective deliverables for business units Strategic, analytical, and consultative change management partner Results driven coach who effectively facilitates inclusive teams to drive deliverables through strengths. Diversity and Inclusion.

Charlotte, North Carolina

Facilitate top tier Commercial client relationships. Manage day to day operations and sales opportunities to ensure effective Business Banking solutions which support client strategies and goals. Develop strong effective relationships and serve as liaison between client and other sales support professionals.

Charlotte, North Carolina Area

• Facilitate training via classroom or through the use of distance learning technology to a defined range of targeted skill-building programs
• Actively participate in Bancorp special projects, such as the HC Employee Engagement Committee, New Employee Orientation Forum, One Bank, HR Emotional Intelligence Project, Affiliate Job Fair and Pilot Initiative.
• Advise, consult, and counsel employees and managers regarding operational/Employee Relations policies and procedures.
• Coach, mentor, and create holistic learning strategies for managers and employees to support individual development, Bancorp policies, procedures, and business initiatives.
• Engage with and leverage COE’s (Employee Relations, Recruiting, and Enterprise Learning) to optimize effectiveness and efficiency of affiliate line of business training and HR needs.

Charlotte, North Carolina Area

• Effectively collaborate with Subject Matter Experts for Retail, Business, and Commercial line of business partners to analyze, develop and execute appropriate training and development programs to support needs such as.
• Develop platform sales and operational training/coaching certification program and analyzed program success through level I and II evaluations.

Charlotte, North Carolina Area

• Cultivate close sustainable relationships with varying line of business partners, such as Mortgage Loan Officers, Business Banking Officers and Brokerage Representatives, to ensure that all established goals for each.
• Strategically develop, coach, lead and influence sales/operational responsibilities to the Relationship Mangers(s), and ensure follow through on the completion/implementation of the designated activities.
• Engage, coach, direct, evaluate, and delegate operational responsibilities to the financial team members as appropriate. Document and ensure follow through on the completion/implementation of the designated.
• Coordinate overall responsibility for maintenance of the proper staffing levels according to the staffing model, with the day-to-day maintenance being held with the Assistant Manager.
• Evaluate performance on a regular basis, providing constant coaching and guidance; provide assistance to the staff in completing the promotion process.
• Lead change management for SunTrust acquisition to ensure employee engagement and commitment to institutional process as appropriate.

Central Carolina Bank

• Prospect and develop personal and business relationships to achieve Presidents Club top 10% performer for retail banking throughout tenure in position.
• Lead and execute overall branch operations and audit to align with federal regulatory industry standards.
• Plan, strategize, and implement successful marketing and sales promotions to exceed expected outcomes by 134%.

Charlotte, North Carolina Area

• Lead multi physician practice for workforce planning, organizational design, strategic planning, marketing, and office management.

Charlotte, North Carolina Area

• Lead, coach, and develop student teachers for NC state certification in affiliation with UNCC.
• Forge strong collaborative partnerships with local business and individuals to develop and enhance community and educational school programs.

Charlotte, North Carolina Area

• Multi-task sales process and financial loan process in high-pressure situations to ensure sound decisions which are beneficial to both the customer and Carmax Inc.

West Palm Beach, Florida Area

• ESL Coordinator
• Lead, coordinate, and analyze instructional learning plans for 8 teachers and 450 students in alignment with Florida curriculum guidelines. Lead community liaison program to increase school support.Educator
• Plan, analyze, and implemented statewide curriculum for grades 1-5, achieved 96 percentile outcomes.
• Team Lead for 8 teachers to provide education, support, and facilitation strategies to increase Math and Reading scores for statewide standardized testing process.ESL Adult Education Facilitator (Part-time)
• Facilitate English Speaker of other Languages adult education courses to improve proficiency with English Language and collaborate with local agencies/job coaches for job placement.

Quincy, MA

• Execute phenomenal and consistent customer service experiences for clients.
• Process accurate and efficient transactions according to industry and federal banking guidelines.

Learning And Development Certification, Human Resources Development, Complete

Training Principles 06/2007 How Adults Learn 05/2007 Presentation Skills for New Trainers 05/2007 Advanced Employee Relations 04/2007.

Bachelor'S Degree, Bs In Education/Minor In Psychology

Graduated on Dean's List with Honors

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies