Kevin Pearce Email and Phone Number

Starting an exciting new role supporting Birmingham Bank in managing third party suppliers and ensuring Operational Resilience is embedded through the organisation.

Provide First line risk support to ensure the management of non-financial risks through application of the Group's Risk Management framework.Ensure the Operational Resilience roadmap activity ensures the Group is resilient and can withstand material operational outages and remain within impact tolerance for its important business services and is compliant with regulatory requirements.Provide support to SLT members in reviewing RCSA to ensure they adequately reflect the risk profile.Engage with Risk functions to support the development of risk management processes and develop and report on Risk Profile vs Appetite.Provide co-ordination and review of regulatory requests and activities, supporting development and documentation of ICAAP scenarios, regulatory thematic updates and ad hoc requests. Provide support to SMCR individuals to meet risk responsibilities.Monitor and reporting to Group Risk Fora and Committees on adherence to the Risk Management Framework including results of key control testing, overdue actions etc.Ensure robust Business Continuity arrangements are in place and incidents are effectively managed to address immediate issue and customer impact. Root cause analysis undertaken and acted upon.

A 1st line role ensuring the Risk culture is embedded within the Chief Operating Officer function covering IT, Third party risk management, Project Management Office, Change delivery and Data Governance.

Aldermore Bank is a new challenger Bank providing Savings products and a range of lending products aimed at SMEs. The Bank has grown significantly since its inception in 2009. My role, in the 2nd line, is varied;• Management of Operational Risk framework and loss reporting ensuring Regulatory requirements (FCA, PRA and BCBS) are met.• Monitoring Operational Risk appetite (incl. loss appetite) and key metrics for reporting to internal stakeholders including Board and Risk Committee.• Oversight of Bank wide risks including Information technology (Cyber), Change management and third parties. • Maintaining the Banks’ Enterprise Risk Management application. • Monthly reporting to Committees ensuring current risk profile is articulated and emerging risks highlighted. • Challenge of business line local Risk and Control Self Assessments.

A varied role;Managing a team of complaint handlers, meeting regulatory deadlines, undertaking root cause analysis to reduce overall complaint volumes.Ensuring that the Quality Assurance processes in use are robust and effective. And that root cause analysis is undertaken on quality results to improve the experience for customers. Treating Customers Fairly - ensuring that this Regulatory guidance is embeded across the business and that appropriate MI is in place to demonstrate that customer detriment is minimised. Through a team of techies, providing support to 1000+ front line staff on issues relating to HMRC, tPR, FSA etc.

Undertaking Risk Assessments for projects, servicing departments.Ensuring that Regularatory breaches are reported in a timely manner and effective actions taken to address causes.Preparation for ARROW visits.Introduced controls required to meet Sarbanes Oxley requirements.Introduced many changes to the business to support TCF.

Managing various projects such as the introduction of Stakeholder terms and process improvements linked to premium collection.