Kevin Perez Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

Us

McKinsey & Company Secure Foundations• Azure Government (GCC High) administration• Windows OS upgrades• Windows, Linux, and application vulnerability management• iOS mobile device management (MDM), MDM platform migration• Palo Alto Panorama and firewall management• Engage vendors, support as needed• Create and update technical documentation

Palo Alto, Ca, Us

VMware Government Services (VGS), FedRAMP; VGS SRE team• Promoted, held same responsibilities as previous role• Deployed and troubleshot application updates on Kubernetes using Jenkins• Triaged customer-impacting issues, participated in post-incident reviews and root cause analyses• Carried out change management meetings and reviews as needed• Conducted product contingency plan checks and tests

Palo Alto, Ca, Us

VMware Government Services (VGS), FedRAMP; Unified Control Plane Operations team• Administered infrastructure and services in AWS GovCloud high availability environments• Implemented STIG, SRG, and hardening requirements across environments• Tracked and remediated OS and application vulnerabilities• Implemented Palo Alto firewall changes and troubleshot network issues• Documented and tested contingency planning and disaster recovery procedures and checks• Patched AL2 and Windows Server EC2 instances in staging and production environments• Onboarded users to restricted environments and assisted them with access issues• Engaged vendors to renew licenses and troubleshoot software issues• Created and updated detailed technical documentation• Participated in on-call rotation using PagerDuty, and worked off-hours as neededAWS: Backup, Certificate Manager, EC2, EFS, IAM, Lambda, RDS, Route 53, Secrets Manager, Systems Manager, S3, VPCDocumentation and tracking: Atlassian Confluence and Jira Service Desk, SmartsheetMicrosoft: Active Directory [Certificate, Federation] Services, AppLocker, DFS, DNS, Group Policy Management, IIS, Remote Desktop Services, SQL Server, Windows RegistrySecurity and monitoring: Palo Alto Networks Panorama and firewalls, SolarWinds, Tenable Nessus

Roseland, New Jersey, Us

ADP National Account Services (NAS), Benefits; HWSE SRE team• Supported on-premise Linux and Windows VMs and applications on Docker and Kubernetes• Gathered and implemented development/operational requirements for infrastructure requests• Provisioned and decommissioned infrastructure in development and client-facing environments• Represented and implemented changes according to change management policies• Pushed changes using Ansible and Jenkins• Updated infrastructure configurations using Git and Bitbucket• Inventoried systems and kept the CMDB up to date• Gathered and compiled infrastructure budget and capacity planning requirements• Trained and assisted teammates in using tools by demoing and creating documentation• Debugged issues by monitoring and reviewing Splunk and application and system logs• Participated in on-call rotation using PagerDuty, and worked off-hours as neededMigrations• Migrated applications on Linux VMs to Docker Swarm• Decoupled Vantage Benefits infrastructure to HWSE infrastructure• Migrated applications from Docker Swarm and VMs to Kubernetes on IBM Cloud PrivateUpgrades• Coordinated SLES 11 to 12 upgrades and validated application and service functionality• Upgraded Windows Server 2008 to 2016 in all HWSE environments

Roseland, New Jersey, Us

• Hired for the first incoming class of ADP's new Global Product and Technology Development Program• Trained for two months to learn and understand core ADP methodologies and technologies• Developed and presented a cloud-based application solution with a team of associates

Tucson, Arizona, Us

• Provided technical support for the College of Engineering faculty, staff, and students• Troubleshot issues on various Windows platforms, OS X PCs, and other devices• Set up new hardware and peripheral devices for faculty, staff, and student use• Worked 25 hours per week while studying full-time

Salt Lake City, Utah, Us

• Dictated and captioned phone calls verbatim• Maintained high level of dictation speed and accuracy• Maintained strict customer confidentiality• Worked as a second 25-hour per week job while studying full-time

Irving, Tx, Us

• Configured and documented global network devices (e.g., Cisco devices, switches, routers, firewalls)• Improved device management and security by configuring SNMPv3 and TACACS+• Ensured accuracy of network device information in SolarWinds and access control server• Scanned subnets using IP Address Tracker and devices using Nmap• Recorded physical inventory, plus cabling and labeling• Configured Opengear devices for international site deployment and documented procedure

Richardson, Texas, Us

• Performed employee account maintenance• Assisted employees in troubleshooting hardware- and software-related issues• Completed software application (un)installations and maintenance to keep PCs up-to-date

Bachelor Of Science In Business Administration, Management Information Systems

Bachelor Of Science In Business Administration, Management Information Systems

Education record