Operations Manager for Network Services.As an Operations Manager at Alamon, I lead the planning and execution of telecommunications and utility infrastructure projects, specializing in DC Power, Central Office Equipment Installation (COEI), and fiber splicing and testing services. My role encompasses managing both field and office teams, streamlining processes to maximize efficiency and quality, and ensuring that each project meets scheduling and budget requirements.I act as the primary liaison for clients, fostering strong relationships through proactive communication, service transparency, and rigorous quality assurance. My responsibilities also include overseeing budgeting and resource allocation, ensuring strict adherence to safety and industry protocols, and driving continuous operational improvements that align with Alamon’s commitment to excellence in service delivery.

With a background in Telecoms Engineering, Project Management, and Operations Management, I have specialized in the Rollout, Network Operations, Remote Integration, and O&M of both Wireless and Fixed Networks. Through my experience as a Line Manager and hiring for my own teams, I empathize with the challenges faced by clients when recruiting Telecoms Engineers and Managers.As an Account Manager at First Point Group, I establish strong connections with candidates and clients, building rapport and understanding. I possess a deep comprehension of the telecoms industry, allowing me to effectively identify the ideal candidates for my clients. Furthermore, I take pleasure in assisting clients in gaining a comprehensive understanding of the roles they are recruiting for.

* Operations Manager for a national closeout program supporting AT&T.* Performed Line Management duties for up to 65 Construction Management personnel and support staff within the Centralized Deployment Services team.* Responsible for the day to day activities of a team of Construction Managers that performed Virtual Quality Audits on Cell Sites as well as Closeout Package Processing.* Worked closely with the National AT&T management team to help develop and rollout the VQA process.* Accountable for the teams budgeting and ensuring that costs were managed and kept to budget.

* Managed a team of Engineers that performed Cell Site integration support and technical closeout activities in a back office.* Developed tools, processes and procedures in order to implement new ways of working and improve on existing methods

* Operations Manager for a team of 15 Implementation Managers working on AT&T in the Central region of the USA.* Performed Line Management duties for up to 15 Implementation Managers.

* Regional Implementation Manager for the South Central Region of the USA. * Oversight of 9 Market Implementation Teams and reporting to the Regional Director.

* Implementation Market Lead for the North Texas Market working on the Sprint Network Vision Project.* Reporting to the Market Manager and managing several Implementation Managers.

Field Manager for NSN projects in Canada focusing on BTS/NodeB Deployment and Integration.

Managing the NSN Latin America, Remote Integration Center.Provided 2G & 3G Integration Services for Projects in: Mexico, Argentina, Uruguay, Paraguay, Chile, Colombia & 5+ Operators in Brazil.

Worked with NSN in Indonesia, various roles:National TI ManagerNOC Manager

Providing 2nd Line Maintenance for the BSS (GSM) and UTRAN (UMTS) Networks.Maintained and configured all RAN elements from the TCSM, BSC/RNC, Transport (SDH/PDH/ATM) down to the BTS/NodeB and Antenna systems. Most RAN elements utilized Nokia equipment (BTS/NodeB/BSC/TCSM & MSC).Utilized Nokia Netact and other performance tools to monitor the network and perform troubleshooting tasks.

Nokia Switzerland - RAN Engineer.Diax Switzerland - Network Implementation Supervisor.Nokia Taiwan - Transmission Engineer.Nokia Jordan - Installation Planner.Nokia Switzerland - FLM / O&M EngineerNokia Austria - BTS Installation & Integration Engineer

Installing & Maintaining Microwave Radio systems for DMC/Stratex at the following locations:Digital Microwave Corporation (DMC) / SIEMENS Zimbabwe – Site Installation Supervisor.DMC Belgium – Microwave Radio O&M Engineer.DMC Coventry – Microwave Radio Customer Service Engineer.DMC Germany – Microwave Radio Customer Services Engineer.DMC / SIEMENS Lebanon – Microwave Radio O&M Engineer.