Kevin Reid Email and Phone Number
Kevin Reid work email
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Kevin Reid personal email
With over 15 years of experience in server administration and networking, I am an Azure Support Escalation Engineer at Microsoft, where I provide Azure technical support and guidance to customers and partners. My primary area of expertise is IaaS VM (Infrastructure as a Service) supporting Windows and Linux VMs, and I have multiple certifications, including CCNA, Server +, and A+, that showcase my skills and credibility in this field.My core competencies include effectively planning, installing, configuring and optimizing IT infrastructures to achieve high availability and performance, and analyzing, troubleshooting, resolving and documenting issues in a timely and thorough manner. I have supported Windows and Linux VMs for over 5 years, and I have handled complex and critical issues related to Azure platform and services. I have also collaborated with vendors and line of business partners to create and deliver solutions tied to business growth, organizational development and systems/network optimization. My mission is to ensure the satisfaction and success of my customers and partners with Microsoft cloud services.
Microsoft
View- Website:
- microsoft.com
- Employees:
- 231118
- Company phone:
- 0124 415 8000
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Azure Senior Advanced Cloud Engineer (Ace)MicrosoftCharlotte, Nc, Us
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Support Escalation Engineer -Senior Escalation EngineerMicrosoft Oct 2021 - PresentRedmond, Washington, UsPerform in-depth troubleshooting and remediation for Azure and cross-product technical issues.Azure Virtual Desktop SME specializing in FS Logix and connectivity cases.
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Azure Rapid Response Support Escalation EngineerMicrosoft Oct 2018 - Oct 2021Redmond, Washington, UsPrimary area of expertise is IaaS VM (Infrastructure as a Service) Supporting Windows and Linux VMs - Troubleshooting Management, Performance, Deployment, Access, and Azure Platform issues.
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Azure Infrastructure Support EngineerMicrosoft Feb 2018 - Oct 2018Redmond, Washington, UsIaaS VM Support Engineer
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Windows / Vmware Resource For Disaster Recovery ProjectMerck & Co. Inc. Aug 2017 - Oct 2017Provided Microsoft server and VMware resource services for disaster recovery effort.
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Windows System Engineer IiLowe'S Companies, Inc. 2014 - Aug 2017Mooresville, Nc, UsResource for business projects requiring Microsoft windows physical or virtual server builds. Day to day IT infrastructure support and troubleshooting of Microsoft windows server and connectivity issues. -
Security Analyst In Compliance & RemediationBank Of America 2011 - 2013Charlotte, Nc, UsEnsured desktop compliance standards were met across the enterprise with regards to elevated rights and security via least privilege security products and access management. Ensuring the remediation of non-compliant devices and identifying security loopholes in the process. Troubleshooting and resolving rights/permissions issues with SQL Server and Visual Studio. -
Systems Engineer I / Open Systems Server Delivery & DeploymentWells Fargo 2009 - 2011San Francisco, California, UsPerformed Windows and Linux customized physical server builds for high priority business projects. Responsible for building, configuring, remediating and troubleshooting of various operating systems on VM and physical servers. -
Systems Support Analyst / Break FixWachovia, A Wells Fargo Co. 2006 - 2009Provided operating system and applications support to local and remote end-users with windows desktops and laptops. Performed daily service request for hardware / software upgrades, installations and configurations
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Course Instructor (Computer Repair & Upgrade / A+ Certification)City College Of New York (Ccny) Aug 2004 - Mar 2006Instructed adult continuing education courses in an A+ certification and PC repair & upgrade curriculum
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Systems/Lan Support AnalystKings County Hospital ~Jackobin / Compucom Services, Inc. Sep 2003 - Mar 2006(Lead Support Tech) over field technicians on the Kings County Hospital campusProvided desktop and network configuration and administrative support within the behavioral health department of Kings County Hospital
Kevin Reid Skills
Kevin Reid Education Details
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Virginia State University -
Manhattan Center For Science And Mathematics H.SComputer Science
Frequently Asked Questions about Kevin Reid
What company does Kevin Reid work for?
Kevin Reid works for Microsoft
What is Kevin Reid's role at the current company?
Kevin Reid's current role is Azure Senior Advanced Cloud Engineer (ACE).
What is Kevin Reid's email address?
Kevin Reid's email address is kl****@****.rr.com
What schools did Kevin Reid attend?
Kevin Reid attended Virginia State University, Manhattan Center For Science And Mathematics H.s.
What are some of Kevin Reid's interests?
Kevin Reid has interest in Education, Environment.
What skills is Kevin Reid known for?
Kevin Reid has skills like Servers, Troubleshooting, Windows Server, Vmware, Active Directory, Operating Systems, Dns, Disaster Recovery, Itil, Windows Server 2012, Windows Deployment Services, Microsoft Office.
Who are Kevin Reid's colleagues?
Kevin Reid's colleagues are 杜海东, Omiii ___, David Byous, Gordon Li, Mckenna Robinson, Vaishnavi Lende, Bamdad Mousavi.
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