Crated a workflow that enabled work to be completed 3-8 days ahead of schedule, increasing productivity by 40 percent. • Developed meeting templates for consistent notetaking during meetings, ensuring accurate information delivery to stakeholders and cross-functional teams.• Proactively identified risks and created mitigation strategies to prevent project issues. • Implemented project tracking process for transparent progress updates to stakeholders.• Researched and proposed technology solutions for clients, saving on average $200 a year. • Creating Standard Operating Processes for business operations.• Work with senior leadership to create project schedules and assign project tasks to project team members.

iMiller Public Relations (iMPR) is a results-driven, industry-leading Public Relations strategy firm. iMPR sits at the forefront of innovation, propelling brands and the solutions they develop into industry-leading initiatives that inspire shifts in the way companies talk about the industry to the terminology they use. At the forefront of our market-leading position is iMPR’s deep industry knowledge.Social Media:Project scope consisted of creating content and maintaining social media channels, LinkedIn, Facebook, and Twitter to attract and engage current and prospective clients in the B2B space. • Effectively planned and prioritized deliverables based on scope of work and stakeholder (client) goals. • Worked with team leads and clients to create and get approval for biweekly social media calendars.• Monitored KPI’s by creating monthly reports to clients, showing key insights and recommendations for growth in engagement and followers. • Mitigated risks by initiating an improved content creation calendar that aligned with various time zones for global clients. Project: Email CampaignsWorked with the Digital Marketing and account teams to create deliverables including reports and email campaigns using campaign monitor, and publish website content to WordPress. Achieved by: • Built email campaigns for clients using Campaign Monitor adhering to brand guidelines.• Created 3-12 Email reports daily for Media and Press Releases using Campaign Monitor.

Working with stakeholders I worked to find and implement a recruiting centric email/ SMS SaaS platform for a database of 500,000 contacts to improve marketing, client engagement, and business operations. Increasing engagement by 70 percent. Achieved by:• Worked with stakeholders to develop the project plan, scope, and project schedule, using a hybrid methodology.• Collaborated with vendors to ensure project requirements were met and followed up as needed.• Developed KPI’s and determined goals for implementation of tools into existing tech stack, email campaigns, and products used to solve business challenges.• Collaborated with external agencies and cross-functional teams to plan, execute, and monitor email re-engagement campaigns, ensuring transparency and adherence to project timelines.• Created Risk Management and Mitigation plans.• Scheduled stakeholder meetings, taking notes and creating project progress reports.• Executed, updated, and communicated the project plan, status, milestones, project due dates.• Actively monitor project risks and scope creep to identify possible problems, proactively identifying solutions to mitigate risks.• Scheduled research, creation, of content and iterations, a publishing calendar, and workflows for internal teams improving communication and production.• Created training documents for team members on how to use the new tools as they were related to specific roles. Project: Business OperationsCreated workflows to improve business operations. Achieved by:• Created and enforced stand operating and business process documents. • Collaborated with senior leadership to gain insight into the business requirements and objectives.• Developed a comprehensive project charter and effectively managed project timelines utilizing Asana to ensure project success and timely completion.

•Brand Awareness (LinkedIn Organic): I create in-house content and developed a list of resources for curated content, using insights from senior leadership and audience research tools such as Sparktoro. Resulting in month-over-month follower growth, engagement, and website traffic. • Competitive Research: Allowed me to make strategic suggestions about channels to explore, content strategy, SEO suggestions, messaging, and marketing opportunities. • Researching New Channel Opportunities- Instagram: Found key accounts to follow, researched relevant hashtags, and outlined a content strategy.• Email ( J.Patrick 2.0): Wanting to re-launch J.Patrick's email marketing program, I researched and acted as a key contact in the implementation of the recruiting-centric platform SENSE, to use in conjunction with our current tech stack: HubSpot and Bullhorn. • I created audiences, subject lines, email copy, and automation using both SENSE and Bullhorn to reactivate our database. • Refresh content ( blogs and landing pages): Updated content for relevancy and current best on-page SEO practices. Leading to increased time on page, overall ranking, and traffic by 27.22 percent.

Ensured the success of clients and team members when on the road at local and national competitions. Oversaw a team of 3-6. Achieved by:• Planned travel plans and logistics.• Developed and maintained relationships with vendors – acting as a liaison between vendor and stakeholders.• Collaborated with the team to create a day board- improving day to day communication, operations, and billing.