Kevin Serrano Email & Phone Number

Keep the fulfillment area clean. Keep product organized through tagging and grouping by type, brand, and weight.Quarantine product as necessary and remove confirmed discrepant listings of product from the menu. Conduct Inventory, tag and expiration audits on all product through Dutchie and all associated extensions.Refill product in the fulfillment area as needed and create space for new product after intaking process.Intake product as deliveries arrive and confirm accuracy of delivery manifest through either weighing and/or counting.Greet customers providing excellent customer service and help with recommendations for products regarding methods of consumption, potency, terpene profile, and lineage.

Clean laboratory work surfaces, plating lab, instruments, and equipment daily with thorough aseptic technique.Prepare samples for analysis to be loaded onto respective instruments for extraction and count colonies (CFU’s) for plated sample analysis.Creating plate maps to run on the PCR Prep STARlet and iQ-Check Prep for extraction of samples on these instruments.Loading qPCR plates on the thermal cycler to determine Cq values for Coliforms, Total Yeast and Mold, E. Coli, Salmonella, and other analytes.Helped to maintain/conduct inventory checks of reagents and other tools with my supervisor to reduce order costs by 40%~Provided feedback on SOPs to help increase efficiency/improve workflow in turn creating a more detailed and easier to flow SOP.

Primarily worked with a rocket box for creating cannabis products in bulkResponsible for a four-man team assigning tasks to keep up with production goalsCreated metric tags to track productsTrained new hires

Responsible for maintaining inventory of the storeCash handlingCustomer service