Kevin Soh Email & Phone Number

New Zealand

• Resolving IT issues related to Windows OS, Microsoft Office, Microsoft Teams and other general troubleshooting
• Troubleshooting and proactively ensuring that video conferences/meetings (mainly Microsoft Teams and Zoom) in meeting rooms are running smoothly
• Monitoring Veeam backups and reporting/resolving any issues that arise, and retrieving files from backups if required.
• Managing employee access to confidential files and folders on servers and document management systems (iManage)

Auckland, New Zealand

• Troubleshooting IT and software-related issues on Windows OS desktops, iPads and iPhones
• Employee onboarding and offboarding on Active Directory and Microsoft Exchange
• Mobile Device Management (iPads and iPhones)
• Procuring new assets and computer peripherals
• Wrote simple Powershell scripts to simplify onboarding and offboarding of employees, get and set out-of-office replies on Microsoft Exchange
• Set up workstations for office employees in new sites (Auckland and Christchurch)

Auckland, New Zealand

• Creating new customer accounts in SAP on behalf of sales representatives
• Maintaining and updating changes in customer data
• Apply specific pricing and rebate agreements for customers

Auckland, New Zealand

Job responsibilities include: price analysis of products, uploading new products onto the website, updating current products, maintaining the website, checking for and fixing errors related to the website (for example dead links, incorrect formatting, pricing/discount errors, incorrect image references), and using social media (Facebook) to retain customer.

Auckland, New Zealand

• Managing online orders. Processing and picking stock for online orders made by customers and ensuring that these orders are dispatched within a reasonable time frame.
• Data entry. Processing invoices and filing paper copies of invoices in alphabetical and chronological order for ease of access.
• Customer Service. Answering telephone calls and assisting callers to obtain the information they require.

Auckland, New Zealand

• Inventory/stock management. Receiving, unpacking and accurately checking stock received from suppliers.
• Merchandising. Stocking products in the store in a presentable and easily accessible manner.
• Customer Service/Cashier. Operating the cashier and helping customers in need of assistance in the store.
• Data entry. Processing invoices and filing paper copies of invoices in alphabetical and chronological order for ease of access.