Manage, Supervise and coordinate projects for Northwell Health account. Conduct walkthroughs to plan out technician work flow. Manage project team to complete task. Resolve any escalations/Incidents regarding projects. Assure customer is satisfy with project before closing the project. work with the accounting team to bill the finished project. Onboard and train new hires for the Field technician role.

Contractors for Northwell Health. Focus on new installs for Projects and individual tickets from users at all Northwell Locations. Take lead on projects and assist technicians. Use Service Now to close out finished projects and tickets. Configure Microsoft devices, Apple devices, HP printers, Xerox printers, Kronos Punch in clocks and Telehealth Carts. Provide onsite technical support for go live events.

Contractors for Northwell Health. Team focused on new installs for projects and 24 day tickets. Use service now to confirm which project or tickets are assigned to me. Configure Microsoft devices, HP printers, Kronos punch in clock and Fujitsu Scanners. Install different applications for departments. Reserve IP for printers and punch in clocks. Map printers to desktops and laptops. Use Bomgar Remote Access to provide technical support for users having issues with there devices we configured.

Provide technical support for the bar, dining area, kitchen, front desk and the back office for managers. Assess hardware and network troubleshooting issues for desktops in the facility. Image and install desktops. Change the power supply and SSD for desktops.