Problem solver with proven ability to lead application and service teams in providing customer solutions through process development and system diagnostics. Efficient communicator and leader able to motivate team members to continuously improve safety, quality and manufacturing through employee involvement programs. Effective group instructor with excellent presentation skills.I have over 30 years’ experience in the welding industry - Welding Engineering, Customer Support Management, Service Management, and Operations Management, and Sales. I am a member of the Illinois Tool Works (ITW) patent society since 2005.I began my education with an Associate’s degree in Welding Engineering Technology from BYU-Idaho and continued on to earn my Bachelor’s degree in Welding Engineering Technology from Utah State University. I hold a Master’s degree in Organizational Leadership and Quality from Marian University, Fond Du Lac, WI. As a Welding Engineer for Miller Electric, I worked with internal teams to develop and test new welding equipment. I traveled extensively teaching, training and solving customer problems. I seek to provide automated welding solutions to the Industrial Manufacturing and the General Fabrication markets and create customer success in metal fabrication around the world with a primary focus on robotic welding systems.Specialties: Welding Engineering, Process development and troubleshooting, Technical support, Training, Customer satisfaction, and Welding Automation.