Kevin Taylor Email and Phone Number

Led teams in Oakville and Edmonton business centre’s and oversaw internal compliance, process efficiency initiatives, and operations related projects.• Led initiative to move 25 - 30% of funding activities to Ford Global Business Centre in India, maximizing business continuity and improving costs.• Identified and implemented $1M+ operational savings in 2017 and 2018, including systems fix that enabled fee reimbursement by customers, resulting in $800K per year and set up new process with lien registrations, increasing accuracy of customer name, yielding $300K per year.• Improved funding efficiency through operational implementation of project that significantly automated processing, reducing duplicate entry requirements. Multiple additional opportunities in process of systems prioritization/implementation.

Led team of 11 home-based business development managers across Ontario and the Atlantic provinces and supported Ford / Lincoln dealership relationships and business results including finance share and sales growth of Ford service / warranty / insurance programs.

Led teams of 150 employees with Canadian responsibility for consumer and commercial loan / lease credit decisions, dealership funding for loan / lease contracts, and dealership inventory financing administration.• Led organization through significant short staffing and inexperience environment following company transformation from 2 front end service centre’s to 1.

Liaised between captive finance company and sales division to develop finance programs that supported both vehicle sales and financing share objectives.

Led team of 200 employees and oversaw operational objectives (loan decisioning, funding, collections, customer service, and IT). Captive finance relationships supported included Mazda, Ford, Volvo, Jaguar, and Land Rover.• Supported due diligence process, and transition support for sale of company to Mazda and Sumitomo Bank.

Created all core operating procedures for approval by Chinese regulators required to obtain business approval in market.

Led team of 250 employees with responsibility for collections, customer service, lease terminations and vehicle remarketing for multiple captive relationships including Mazda, Jaguar, Land Rover, Volvo, Hyundai, Kia, Subaru, Suzuki, and Mitsubishi.• Implemented early adoption of online vehicle remarketing in 2002 that was proven to be industry preference.