Kevin Thompson Email and Phone Number
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25+ years of IT management experience including broad-based IT leadership roles in operations, technical, and service delivery management. Strategically partnered with business leaders to develop and execute Information Technology strategy in support of business goals. Proven thought leader for developing and implementing Information Technology initiatives that drives business growth, improves cost effectiveness, creates competitive advantage, and continuously improves operational efficiency in a constantly changing, competitive marketplace. Proven areas of expertise include:• IT Strategy • Vendor Management • IT Management• Integration • Business Analysis • Disaster Recovery• Business Process Improvement • Software Development Life Cycle • Business Intelligence (BI)
Conectiv Supply Chain Solutions
View- Website:
- conectiv-scs.com
- Employees:
- 359
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Director Of Client And Tech ServicesConectiv Supply Chain SolutionsIndianapolis, In, Us -
Director Of It Client & Tech ServicesVantiva Supply Chain Solutions Jan 2024 - PresentMemphis, Tennessee, UsManagement of Distributing Computing, Tech Services, and Backup and Recovery Services. -
Director Of Global It Enterprise ServicesTechnicolor Usa, Inc. May 2013 - Jan 2024DIRECTOR, ENTERPRISE SERVICES / GLOBAL IT INFRASTRUCTURE 05/2013 – CURRENT TECHNICOLOR Promoted after 2nd year in the organization by Senior Vice President of Global Infrastructure to lead Corporate IT Enterprise Services Team. Management Role Summary: • Participates as a key member on the Technicolor IT Global Executive Leadership Team which defines corporate IT strategy and vision needed to enable and meet company business goals. • Establishes technology roadmaps as part of the strategic planning process, focusing on establishing IT as an enabler to the business. • Effectively manages the budget. Responsible for ensuring key projects are funded, resourced, and successfully executed. • Key member of the groups IT Security and Compliance Leadership Team, focusing to aligning technology, policy, and compliance initiatives to ensure data integrity, proprietary information and related intellectual property through information security and access management. • Determines long-term, corporate-wide client technology needs and develops overall strategies in hardware acquisition and life cycle management. • Strategically work with IT partners to leverage new and proven technologies that can enable the business to achieve their goals. • Provide strong ability to provide leadership and positive motivation to a global environment team of highly engaged talent. Attracts, develops, and retains diverse, high-performing teams. -
Manager, Global Asset Management, Compliance, It ProcurementTechnicolor Mar 2011 - May 2013Los Angeles, UsTechnicolor Corporate IT Administration -
Sr. Manager Platform ServicesSallie Mae Nov 2009 - Feb 2011Newark, De, UsReporting to the Director of Distributive Operations manage enterprise IT Operations for UNIX Servers, Windows Servers, Web Infrastructure, PC Life Cycle Management, and Workstation Management Operations. Oversee all IT functions including policy and compliance, vendor relationships, technical support, financial planning and monitoring, and disaster recovery planning. Manage operating budget(s) and direct activities of 50+ staff.Challenged to improve productivity and reduce cost through improved uses of technology. Utilize best practices and ITIL methodologies and collaborate with department managers to analyze and document process and system workflows. Author plan to improve policy and compliance, patching process, risk avoidance, consolidate/virtualized servers and establish consistent hardware/software standards.Profiled user base and implemented a “thin” deployment strategy to 1000+ users. Launched massive effort overseeing teams of supervisors/administrators to review and build out remote Disaster Recovery Site. Administered system health checks change control and documentation for VMware and Citrix platform upgrades. Notable Accomplishments:• Spearheaded SCCM for desktop management and Citrix server patch management and automation. • Directed the development of Windows 7 PC base line configuration.• Instituted a new Software License Database Application to manage over 1300 annual software requests. Generated $280K+ in deferred annual savings by re-allocating 1300+ licenses.• Successfully implemented over 80 UNIX servers and 100 Windows servers to supplement the build out of a remote Disaster Recovery site.• Headed P2V virtualization project of 600+ servers. • Altered staffing model to integrated IT resources from various sites into a Tier 1 support team for Citrix support. -
Sr. Manager Workstation ManagementSallie Mae Jul 1998 - Nov 2009Newark, De, UsReported to the Vice President of Technology Operations where I was responsible for Workstation Hardware and Software, Asset Management, License Management, Enterprise Software Packaging and Delivery, and Enterprise Print/Copy/Fax/Scan technologies. Oversaw all IT functions including vendor relationships, IT procurement, technical support, remote access, financial planning, budget reconciliation, and disaster recovery planning. Manage directly and indirectly, 30+ personnel (Managers, Supervisors, Support Analyst, and Administrators) across 6 locations accountable for the on-going maintenance and support of office technology. Challenged to institute a common set of management controls, improve overall service levels and refresh technology while maintaining a favorable operating budget. Notable Accomplishments:• Headed enterprise initiative to implement CA desktop management suite of products for Hardware Asset Management, Software License Management, Electronic Software Packaging and Delivery, Patch Management, and Remote Control. • Developed and launched a corporate cost reduction initiative associated with all office print technologies, (Print, Scan, Fax, and Copy). Consolidated devices across the organization by 80/%, modernized the print fleet with MFDs (Multi-functional Devices) and generated savings of $750,000+ over the 5 year contract period. • Implemented hard drive encryption across all corporate laptops (2,000+ units). • Initiated and managed RFP’s for various vendor selections in order to drive down cost and institute better SLA’s and contract agreements. (e.g. Migrated corporate terminal emulator application from Rumba to BlueZone. Instituted a web based client and enterprise agreement).• Planned and coordinated large PC refresh projects (3,000 units annually 1998 - 2007) to modernize fleet. • Managed multiple integration and standardization projects for new corporate acquisitions. -
Senior ManagerIt Operations Jan 2009 - Feb 2011Reporting to the Director of Distributive Operations manage enterprise IT Operations for UNIX Servers, Windows Servers, Web Infrastructure, PC Life Cycle Management, and Workstation Management Operations. Oversee all IT functions including policy and compliance, vendor relationships, technical support, financial planning and monitoring, and disaster recovery planning. Manage operating budget(s) and direct activities of 50+ staff
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Sr. Manager Workstation ManagementSallie Mae Inc Jan 1998 - Jan 2008Reported to the Vice President of Technology Operations where I was responsible for Workstation Hardware and Software, Asset Management, License Management, Enterprise Software Packaging and Delivery, and Enterprise Print/Copy/Fax/Scan technologies. Oversaw all IT functions including vendor relationships, IT procurement, technical support, remote access, financial planning, budget reconciliation, and disaster recovery planning. Manage directly and indirectly, 30+ personnel (Managers, Supervisors, Support Analyst, and Administrators) across 6 locations accountable for the on-going maintenance and support of office technology. Challenged to institute a common set of management controls, improve overall service levels and refresh technology while maintaining a favorable operating budget. Notable Accomplishments:Headed enterprise initiative to implement CA desktop management suite of products for Hardware Asset Management, Software License Management, Electronic Software Packaging and Delivery, Patch Management, and Remote Control. Developed and launched a corporate cost reduction initiative associated with all office print technologies, (Print, Scan, Fax, and Copy). Consolidated devices across the organization by 80/%, modernized the print fleet with MFDs (Multi-functional Devices) and generated savings of $750,000+ over the 5 year contract period. Revised and instituted new workflow processes to drive down support tickets by 69%. Key Sponsor on "Office Modernization Project"; Migration of 8,000 users to Office 2007, Office Web Access, Office Communicator, and Windows Directory Services.
Kevin Thompson Skills
Kevin Thompson Education Details
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Indiana State UniversityBusiness Management; Computer Science -
Indiana State University - Scott College Of BusinessComputer Science
Frequently Asked Questions about Kevin Thompson
What company does Kevin Thompson work for?
Kevin Thompson works for Conectiv Supply Chain Solutions
What is Kevin Thompson's role at the current company?
Kevin Thompson's current role is Director of Client and Tech Services.
What is Kevin Thompson's email address?
Kevin Thompson's email address is kk****@****ook.com
What is Kevin Thompson's direct phone number?
Kevin Thompson's direct phone number is +131758*****
What schools did Kevin Thompson attend?
Kevin Thompson attended Indiana State University, Indiana State University - Scott College Of Business.
What are some of Kevin Thompson's interests?
Kevin Thompson has interest in Football, Collecting Antiques, Exercise, Sweepstakes, Nascar, Home Improvement, Shooting, Donor, Gourmet Cooking, Sports.
What skills is Kevin Thompson known for?
Kevin Thompson has skills like Vendor Management, Process Improvement, Disaster Recovery, Project Management, Integration, Change Management, Itil, Software Documentation, Program Management, Sharepoint, Visio, Business Analysis.
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