Kevin Towne, Mba work email
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Experienced Operations Leader | 12+ years spearheading program excellence and team leadership. Adept at program development, optimization, and delivering innovative solutions. Proven track record in problem-solving, leading cross-functional teams, and achieving exceptional results. Skilled in building valuable relationships across all organizational levels.✉ kevintowne12@gmail.com
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Apex Business Unit LeadSolvus GlobalBoston, Ma, Us -
OperationsSolvus Global Jan 2024 - PresentWorcester, Ma - Massachusetts, Us -
Manager, Customer SuccessMedicus Healthcare Solutions Nov 2018 - Jan 2024Windham, Nh, UsIn the dynamic realm of healthcare, I played a pivotal role in optimizing organizational systems and processes, driving substantial YoY growth. My focus on enhancing growth for clients translated into increased engagement and successful implementation of solutions, ultimately contributing to overall profitability. Collaborated closely with C-suite executives, I provided high-quality strategic leadership, actively contributing to long-term planning in hospital operations. Guiding the development and execution of a real-time customer experience process, I positively impacted overall company performance. My exceptional leadership abilities were recognized with the prestigious Presidents Club Award, earned through effective management of individual contributors and mentoring teams. By consistently surpassing sales targets, I secured top rankings for overall total margins and percentages, ensuring hospitals had the staffing solutions they needed for profitability. In my role, I streamlined cross-functional coordination on, delivery, contracts, licensing, credentialing, travel, and finance, ensuring seamless and timely execution to guarantee exceptional client satisfaction. -
Director, Account ManagementWedu Sep 2017 - Oct 2018Manchester, Nh, UsAs a Director, demonstrated an ability to drive operational excellence and enhance customer service in diverse marketing and custom technology build projects utilizing the Agile framework. Under my guidance, the company achieved its highest profits and client retention, reaching record profit margins. I led a high-performing account team with a collaborative and goal-oriented approach, overseeing the development and implementation of effective employee performance evaluations. My commitment to fostering strong client relationships, staying abreast of marketing trends and software, and optimizing sales and productivity through full P&L responsibility showcased my comprehensive expertise. Additionally, I played a pivotal role in talent acquisition and handled employee issues with tact and fairness, contributing to the overall success of the organization. -
Senior Account DirectorThrivehive Jul 2016 - Sep 2017Quincy, Ma, UsDrove client growth leveraging ThriveHive's SaaS platform, showcasing remarkable tenacity in a challenging market with the team's highest close rate. Empowered small business owners through comprehensive consulting services, enhancing their operational efficiency. Stayed up to date on marketing trends, ensuring colleagues were equipped with the latest strategies through regular training sessions. Strengthened call effectiveness, territory planning, systems proficiency, and time management, fostering a culture of trust. Collaborated on crafting cutting-edge sales training content and protocols with senior leadership. Provided weekly pipeline and operations reporting, highlighting the exceptional performance of the team, contributing to superior NPS results and reinforcing a commitment to long-term client relationships through superior customer service. -
DirectorEnterprise Holdings Oct 2012 - Jun 2016St. Louis, Missouri, UsJoined as a Management Trainee in 2012, swiftly advancing to the role of Branch Manager. Skillfully orchestrated seamless daily operations across multiple locations, strictly aligning with corporate policies. Emphasized team development to deliver exceptional customer service, resulting in increased repeat business and sales growth. Consistently achieved monthly fleet size increases of 8-14% YoY. Effectively led teams of 12-25 direct reports, consistently ranking in the top 90% among peers. Cultivated key account relationships, driving exclusive business and contributing to continuous branch profit growth. Managed HR functions, provided mentorship for long-term staff growth, and elevated customer service scores MoM. Oversaw National/Alamo Rental Agents, propelling Alamo to a top 5 ranking among major airports in revenue. Managed the 8th largest Airport Operation with a fleet exceeding 10,000 vehicles, showcasing a comprehensive focus on operations, customer service, and sustained profitability.
Kevin Towne, Mba Skills
Kevin Towne, Mba Education Details
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Questrom School Of Business, Boston UniversityGeneral -
Saint Joseph'S CollegeBachelor Of Arts (Ba)
Frequently Asked Questions about Kevin Towne, Mba
What company does Kevin Towne, Mba work for?
Kevin Towne, Mba works for Solvus Global
What is Kevin Towne, Mba's role at the current company?
Kevin Towne, Mba's current role is Apex Business Unit Lead.
What is Kevin Towne, Mba's email address?
Kevin Towne, Mba's email address is ke****@****ive.com
What is Kevin Towne, Mba's direct phone number?
Kevin Towne, Mba's direct phone number is +161739*****
What schools did Kevin Towne, Mba attend?
Kevin Towne, Mba attended Questrom School Of Business, Boston University, Saint Joseph's College.
What are some of Kevin Towne, Mba's interests?
Kevin Towne, Mba has interest in Poverty Alleviation.
What skills is Kevin Towne, Mba known for?
Kevin Towne, Mba has skills like Customer Service, Sales, Microsoft Office, Customer Satisfaction, Sales Management, Microsoft Excel, Marketing, Powerpoint, Teamwork, Customer Retention, Competitive Analysis, Data Analysis.
Who are Kevin Towne, Mba's colleagues?
Kevin Towne, Mba's colleagues are Dan Savukinas, Dan Doiron, Angela Ciraso, Andrea Lisciotto, Rui (Jenny) Zhang, Ryan Mocadlo, John Carbo.
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