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I am a hardworking employee, focused on team work and leadership, who aims to fill any role presented to him, while dedicating himself to learn and grow with any company he's employed with.
The Pentreath Company
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Assistant Project ManagerThe Pentreath Company Nov 2024 - PresentPiedmont, South Carolina, United States
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Inside Sales RepresentativeFortify Building Solutions Sep 2023 - Nov 2024Piedmont, South Carolina, United States -
Training Store Manager84 Lumber Nov 2022 - Sep 2023Greenville, South Carolina, United States -
Customer Service RepresentativeIngram Micro May 2022 - Oct 2022Greer, South Carolina, United States• Management and correspondence of ZenDesk Inboxes to coordinate with customers.• Quoting of software licenses to match customer needs and requests.• Answering inbound phone calls to assist customers with questions about products and licenses.• Daily reporting of tickets outside of Service Level Agreement. • Handle ticket escalations from management and reps outside of the US. • Member of multiple engagement committees designed to enhance associate experience and company culture. -
Front Of House StaffYeehaw Brewing Jan 2022 - Sep 2022Greenville, South Carolina, United StatesInterfacing with new and return customers to promote product salesOrder reception and input, plus verification for accuracyCustomer relations to grow brand and product awarenessGeneral upkeep of sales floor including, sweeping, mopping, dusting, and fronting merchandiseOrder verification against the ticketing system for accuracyInter-team communications between the bar, front of house, kitchen, and management staff.Regularly lifted items averaging up to 75+ lbs or more
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Stock ClerkHobby Lobby Sep 2021 - Dec 2021Greenville, South Carolina, United StatesUnloading and sorting of products in a stockroom environmentItem processing and distribution throughout the sales floor for stockingProduct assembly, pricing, and tagging as well as sales floor stagingItem inventory and ordering to ensure par levels are met and sustainedRegularly lifted items averaging up to 75+ lbs or moreDaily use of pallet jacks, hand trucks, hand tools, and power toolsGeneral upkeep of sales floor including, sweeping, mopping, dusting, and fronting shelves -
Front Of HouseClean Eatz May 2021 - Aug 2021Greenville, South Carolina, United StatesInterfacing with new and return customers to promote product salesOrder reception and input, plus verification for accuracyCustomer relations to grow brand and product awarenessNew customer enrollment in rewards and product plan programProduction and packaging of weekly meal distribution ordersGeneral upkeep of sales floor including, sweeping, mopping, dusting, and fronting shelves and coolersOrder verification against the ticketing system for accuracyInter-team communications between the front of house, kitchen, and management staff. -
Executive HousekeeperHome2 Suites By Hilton Dec 2020 - Apr 2021Greenville, South Carolina, United StatesDepartment Head overseeing team of 10+ housekeeping staff.Management of daily department operations to ensure company and brand standards.Thorough implementation of Covid-19 safety guidelines and precautions.Daily communication with GM and Regional Director of Operations to ensure team success.Strict inventory and budget management for supplies, linens, and chemicals. -
Operations ManagerTru By Hilton Jul 2020 - Dec 2020Columbia, South Carolina, United StatesAssistant General Manager overseeing Front Office Operations, Housekeeping, and Engineering.Develop and uphold service standards and business strategies.Monitor and execute effective budget lines to ensure daily operations and cost effectiveness.Lead all departments in upkeep of guest satisfaction scores through daily projects.Ensure thorough training of new staff as well as continued learning of current team.Assist GM in any necessary tasks to ensure maximum efficiency.Raised SALT (Guest Satisfaction) scores on rolling 3-month Avg 20+ pts from low 60’s to high 80’s.Brought property from 2nd to last in the portfolio to top 3 in overall service and experience. -
Executive HousekeeperTru By Hilton Dec 2019 - Jul 2020Raleigh-Durham, North Carolina AreaDepartment Head overseeing a team of 10+ housekeeping members.Management of daily department operations to ensure company standards and guest satisfaction.Inventory control of both guest supply items as well as linens for 106 room property.Streamlining of interdepartmental processes to increase productivity and efficiency of hotel team.Time and labor management including payroll and scheduling. -
Wral News Production AssitantCapitol Broadcasting Company Mar 2020 - Jul 2020Raleigh, North Carolina, United StatesJoined local news team as a production assistant while furloughed due to Covid-19.Learned and operated control room equipment to help produce nightly news broadcasts.Skilled teleprompter operator.Trained to operate Chyron graphics control system. -
Housekeeping Supervisor21C Museum Hotels Apr 2019 - Nov 2019Raleigh-Durham, North Carolina AreaLeading in rebuilding the Housekeeping department by realigning staff to properly fit company standards.Creating new and enforcing current standards to streamline and improve property image.Daily Inspection of Rooms for cleanliness and presentability. -
Front Office Supervisor21C Museum Hotels Apr 2018 - Apr 2019Durham, North CarolinaSupervision of 15+ employees managing administrative and service-related tasks.Acting manager during FOM absence handling scheduling, training, and technical projects. -
Front Desk Agent21C Museum Hotels Oct 2017 - Apr 2018Raleigh-Durham, North Carolina AreaDay-to-day check in and check out, concierge, and customer service roles of the Front Desk.Promoted to Supervisor in March of 2018 due to superior service and skill. -
Irrigation TechnicianAdvanced Landscape And Irrigation Mar 2017 - Aug 2017Apex, NcDiagnose and repair irrigation systems including replacing sprinkler heads, re-programming controllers, and patching leaksInterface with customers daily in regard to their systemsCollect payments as well as the input of payment information into the computer systemAdvising and selling customers on service contracts
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Deck BuilderWest/Dex Builders Aug 2016 - Mar 2017Apex, NcDaily Construction Site setup, breakdown, and organization.Deconstruction of old products and removal with truck and trailer.Supply and equipment staging for daily utilization.Constructed custom-built luxury decks and screened porches.Daily use of power tools including saws, nail guns, drills, and sanders.Daily use of hand tools including hammers, pry bars, levels, wrenches, and squares.Measured and cut supplies with accuracy up to a 16th of an inch.Created and ran the company's Facebook page and website to generate sales and leads.Apprentice to Master Carpenter.
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Technical Support EngineerVaronis Jun 2016 - Aug 2016Morrisville, NcTier 1 Help desk roleTroubleshoot proprietary software with customersEscalations of higher level calls to tiers 2 and 3Recreating customers issues in virtual labsOpening, closing, and answering customer tickets -
Customer Service RepresentativeFood Lion Jan 2016 - Jun 2016620 Laura Duncan Road, Apex, North Carolina 27502Helped lead the Customer Service Desk dealing with monetary transactions including Western Union, Money Orders, and Lottery Transactions. Was cross-trained to complete both opening and closing procedures for both the office, and front end of the store. Highly proficient in customer service and relations. -
Computer Repair TechnicianAsap Computers Apr 2016 - May 2016Holly Springs, NcComputer Repair TechnicianIphone and Ipad Screen RepairsCustom PC buildsGeneral IT Consulting
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Dme Technician, Warehouse Manager, Driving ManagerBsi Medical & Child Care Supply Aug 2013 - Jan 2016Apex, North Carolina, United StatesAwarded Employee of the Year 2014Route planning and distribution for Apex Fleet, tracking via GPS-embedded app.Trainer for new drivers in company procedures and policies.Oversight of daily warehouse functions including order fulfillment, equipment repair, cleaning, and maintenance.Managed delivery protocols and specifications to keep up with customer feedback and insured satisfaction.Regularly lifted items averaging up to 75+ lbs or more.Daily use of pallet jacks, hand trucks, hand tools, and power tools.Communications hub between Gastonia, NC corporate office and Apex, NC office.Interfaced with management staff of customer facilities to coordinate deliveries, repairs, set-ups, and procedures. -
Customer Service RepresentativeFood Lion Aug 2011 - May 2013620 Laura Duncan Road, Apex, Nc 27502Helped lead the Customer Service Desk dealing with monetary transactions including Western Union, Money Orders, and Lottery Transactions. Was cross-trained to complete both opening and closing procedures for both the office, and front end of the store. Highly proficient in customer service and relations.
Kevin Travers Skills
Kevin Travers Education Details
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Executive Business -
Mycomputercareer.ComMta Networking Fundamentals Certified -
General Education -
Apex High SchoolHigh School
Frequently Asked Questions about Kevin Travers
What company does Kevin Travers work for?
Kevin Travers works for The Pentreath Company
What is Kevin Travers's role at the current company?
Kevin Travers's current role is Assistant Project Manager.
What is Kevin Travers's email address?
Kevin Travers's email address is ke****@****cro.com
What is Kevin Travers's direct phone number?
Kevin Travers's direct phone number is +191941*****
What schools did Kevin Travers attend?
Kevin Travers attended Greenville Technical College, Florida Atlantic University, Mycomputercareer.com, Wake Technical Community College, Apex High School.
What skills is Kevin Travers known for?
Kevin Travers has skills like Customer Service, Microsoft Office, Management, Sales, Team Building, Process Improvement, Microsoft Excel, Team Leadership, Operations Management, Project Management, Strategic Planning, Cross Functional Team Leadership.
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