Kevin Verreth Email & Phone Number

Mechelen

Identifies operational problems by observing and studying system functioning and performance results; investigating complaints and suggestions; completing troubleshooting procedures.Identifies operational priorities by assessing operational objectives; determining project objectives, such as, efficiency, cost savings, energy conservation, operator convenience, safety, environmental quality; estimating relevance, time, and costs.Anticipates operational problems by studying operating targets, modes of operation, unit limitations; monitoring unit performance.Provides operational management information by collecting, analyzing, and summarizing operating and engineering data and trends.

Mechelen

Respond to inquiries and questions from internal and external customers via email, telephone and social media in order to prevent escalated billing issues.Verify discrepancies by and resolve clients billing issuesProviding exceptional customer service when responding to internal and external customer inquiries, and analyze research and resolve problems. Contribute to a cooperative team environment in order to meet department deadlines and goals. Ability to respond quickly and effectively to branch queries with focus on issue resolution.

Mechelen

Attract potential customers by answering product and service questions, suggesting information about other products and services.Maintain customer records by updating account information. Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.Maintain financial accounts by processing customer adjustments. Contribute to team effort by accomplishing related results as needed.

Mechelen

Overseeing the promotional team work and ensuring they complete their assigned tasksEnsure the promotional teams are representing the customers brand in a professional mannerPrepare, organize and confirm hours and details with team.Motivate & inspire team membersFacilitate problem solving & collaboration

Hbo5, Informatica

Bedrijfsmanagement - Bank & Verzekeringen

Diploma Secundair Onderwijs, Economie-Wiskunde