Oversee the launch of new innovations and programs and work directly with program teamsDevelop mechanisms for capturing learning and utilize those learning’s to drive more innovation processes.Manage team level involvement in strategy and innovation processes.

Oversee data entry relating on ERP Master FilesSupport on going live phases of TimesheetSupport SUN Systems, Agresso and other in house built applicationsPerform Business Systems Quality Assurance TestingConduct diagnostic investigations of program errors and implement or recommend solutions or methodologies for resolution.Work with Employees to diagnose and debug issues within Business systemsInvestigates and resolves customer relationship problems.Coordinate and conduct user group education and problem solving sessions related to assigned project.Provide end user support to Business Systems usersAssist in administration of the Service desk to respond to needs and questions of users concerning Business SystemsPrepares and maintain user training documentationManage all user account administrationAssist with logistics in the Business Systems Project Activities

Offered support in Sun systemOffered support in different financial applicationSetting up a company Client in Agresso ERPLoading of data in Agresso ERPBackup and restoration of financial data from Sun systemCorrection of financial data using SQLEditing of report templates in crystal reportsWent through different HR online recruitment systems

Assisted in training students Java language through practical