Health Care

Health Care

Human Resources OfficerDeliver a full range of human resources services for multiple unionized sitesProblem solve complex HR issues such as employee grievances and investigationsIdentify solutions to employee and labour relations issues Research legislation and human resources best practises and present options and solutions to managers and senior directorsInterpret and apply collective agreementsLead employee investigations, discipline, and terminations meetings for all employeesRepresent employer in grievance proceedingsRecruitment of Management and Supervisor level positionsCommittee Work:Operational Procedures CommitteeHealth and Safety CommitteeBusiness Solution (SAP) subcommitteeSuccesses in this Role:Member of negotiating committee for the first collective agreement.Led the Job Description Revision Project

Human Resources ManagerAdvise ownership and management on all employee relations issues for 2 locations as a member of the executive management team Provide human resources services to 80- 100 employees in the companyDevelop, implement, update, and enforce human resources policies and proceduresDevelop, implement, update, employee job descriptionsCreate, implement, and update employee training manualsOversee employee trainingLead employee evaluation processLead recruitment processManage Health and Safety programs and initiativesAdminister employee group benefit planCreate and administer employee referral programLead employee orientation processAccomplishment: Created and built the structure for a human resources department where no structure previously existedContributed to strategic planning as a member of the management team, advising company ownershipCreated and implemented employee programs.

Human Resources CoordinatorLead Full cycle recruiting initiativesAdvise and present recommendations to management regarding human resources policy and proceduresCreate and review Human Resources policiesCreate employee discipline process and partner with management for employee discipline and performance managementInvestigate Human Rights complaints and liaise with Human Rights Commission on open claimsPartner with EAP provider and promote the program to managers and employeesDeliver employee orientation sessionsLead new employee onboarding processPromote and administer employee incentive programsSuccesses in this Role: Policy creation and job description creation, developed creative recruiting ideas that were successful in attracting unexpected talent. Expanded the human resource structure in the absence of an existing HR department. Grew the role of HR coordinator from recruiting to leading and advising on all aspects of HR initiatives.

Process HR transactions Ensure associates pay, benefits, are paid on time and accurately according to legislation and collective agreementInterpret collective agreementProvide customer service to employees by responding to inquiries regarding payroll, benefits, and other payroll transactionsProcess payrollProvide information and service on employee life cycle eventsEducate employees on using payroll and benefit systems

Conducted training sessions with sales teamImplemented performance based awardsConducted target setting meetings with staff to manage performance and achieve personal and corporate successAccomplishment - Trained and developed new sales team to achieve corporate bonus

Managed personnel manager position including compensation, benefits, time cards, offer letters, training, and confidential file maintenanceRecruitment, interviewing, reference checks and on boarding process of new and potential employees.Employee orientation, coaching and evaluationWage analysis and adjustmentDesigning and Conducting training sessionsPerformance managementPolicy interpretation and implementationApplication of labor standards and government employment policies. Implementation of performance based reward/recognition programsScheduling Employee Relations and conflict managementAccomplishment: Directed a risk management committee to achieve a 50% reduction in employee accidents in one fiscal year. Achieved a 75% reduction in cash shortages in one fiscal year through enforcement of policy. Management lead for a provincial health and safety audit and scored over 80%.

HR Skills and ResponsibilitiesManaged personnel manager position including compensation, benefits, time cards, offer letters, training, and confidential file maintenanceRecruitment, interviewing, reference checks and on boarding process of new and potential employees.Employee orientation, coaching and evaluationWage analysis and adjustmentDesigning and Conducting training sessionsPerformance managementPolicy interpretation and implementationApplication of labor standards and government employment policies. Implementation of performance based reward/recognition programsScheduling Employee Relations and conflict managementAccomplishment: Achieved top sell through in district in seasonal merchandise for a fiscal yearRecognized as best merchandised garden center in district for a fiscal yearCoached and mentored 3 department managers to assistant manager position