- Lead all COO functions including Operations, Sales, Marketing, Digital, Customer Service and Product- Have end-to-end responsibility for operational portfolio across England, Wales & Scotland- Influence acquisition, design and operations of new developments- Manage relationship with investors including pension fund, private equity & family office- Won Property Week ‘BTR Operator of the Year’ award in first full year in role

Helping the Fixflo CEO and team achieve their growth plans and deliver ever-increasing value to property managers, owners and operators, with a specific focus on BTR.Fixflo is an award-winning, UK B2B SaaS company that enables easy, quick and efficient communication regarding repairs and other property issues, helping property managers deliver solutions that are used in hundreds of thousands of homes and commercial properties.

Selected as Editor-in-Chief for Virgin Media CEO- Responsible for crafting presentations to senior leadership, EC, Liberty Global CEO and external parties- Obtained direct exposure to CEO thought processes, decision-making, and communication styles

Promoted to role in Group Strategy team, led by direct report of CEO- Strengthened senior stakeholder management skills working directly with CEO, CFO and EC- Deepened understanding of how to drive organisational change and create shareholder value- Successfully delivered c.£350m of efficiencies within Liberty Global transformation programme- Added first-hand transactional/M&A and business development experience- Led post merger integration for €87m TV channels deal: created and delivered 100-day plan - Secured €10m bolt-on acquisition: created DCF, led commercial DD, finalised documentation- Seconded to to Digital Entertainment team as 'Head of Business Development'

Selected to take on new role after merger with Liberty Global- Demonstrated ability to coordinate multiple international Opcos to implement best practices- Reduced customer base complexity by a factor of c.1,000 using innovative migration campaign

Promoted to lead team, responsible for £4bn of revenue- Learned to set strategy, influence senior management and galvanise functional teams- Enhanced management and leadership skills – recruited, coached, performance-managed team- Delivered £250m+ increase in subscription revenue in 2 years; key driver of share price- Achieved net positive ARPU change from launch of new bundles to 5 million customer base- Selected for 9 month ‘Operational Leaders’ programme for top-performing Heads of Department

Joined Commercial Strategy team, responsible for managing 5 million existing customers- Acquired deep understanding of CRM, pricing, propositions and operational execution- Engaged stakeholders from marketing, sales, product & customer service teams to deliver results- Achieved 2x uplift in upsell by creating, trialling and launching new promotion

Senior Consultant at boutique consulting firm focused on TMT sector (acquired by EY Advisory in 2013)- Delivered a number of international projects for key Telecom industry players across EMEA, incl. Vodafone, Orange, Deutsche Telekom and others- Gained high level of client exposure, learned operational delivery, deepened TMT experience- Tailored approach to international markets, including programme management of global alliance

Joined as an Associate, promoted to Associate Consultant at global top-tier strategy consulting firm specialising in corporate strategy and M&A- Clients included Disney, British Airways, Permira, CVC and many more- Developed strong analytical skill set; gained experience of slide production and line management- Conducted commercial due diligence for PE funds on transactions ranging from £20m to £10bn- Solved complex strategic challenges relating to M&A, market entry, competition and litigation

- Learned analytical and presentation skills- Delivered marketing project to recontact rejected credit card applicants