As a learning strategist, senior instructional designer, and project manager, I work with organizations to design and develop high-impact learning solutions. I create innovative, learner-centric solutions that drive performance and achieve measurable business results. With a proven track record of success, including winning the prestigious Brandon Hall Gold Award for Best Learning Strategy, I bring expertise in crafting blended learning programs that drive tangible business outcomes. My expertise spans various industries, having worked with top clients like IBM, AT&T, Verizon, PNC Bank, Bank of America, American Airlines, Campbell Soup Company, Adobe, and Motorola.I specialize in:- Instructional Design - eLearning and Blended Learning Design and Development- Project Management- Learning Strategy- Performance Consulting- Learning Evaluation and Analytics- AI Skills Training

Partnered with subject matter experts (SMEs) and stakeholders to determine learning strategies, gather requirements, analyze performance gaps, and design effective learning solutions. Led the end-to-end design and development of eLearning and blended learning programs, incorporating instructional design principles to ensure engaging and impactful learner experiences.Developed and implemented solutions leveraging various modalities, including instructor-led training (ILT), virtual instructor-led training (vILT), eLearning, and performance support tools. Ensured seamless delivery and tracking of learning solutions by leveraging the Learning Management System (LMS) to upload, manage, and report on course performance.Effectively managed projects, aligning learning initiatives with business objectives to enhance workforce capabilities and drive measurable results. Utilized data and learner feedback to continuously improve programs and ensure alignment with organizational goals.

Key responsibilities:- Managed multiple projects and diverse, distributed project teams of instructional designers, programmers, and media specialists in a virtual environment- Managed complex learning engagements throughout the entire instructional design - Designed and developed instructor-led materials and multimedia instructional courseware- Measured the impact of learning engagements through post-course surveys, business impact studies, and net promotor scores (NPS)- Worked closely with clients and subject matter experts (SMEs) to research content and synthesize ideas into course outlines, learning objectives, and development standards- Researched, analyzed, and determined the most appropriate strategy, methodologies, and technologies to maximize the learning experience and impact- Established and maintained standards and guidelines to improve the overall quality of learning outcomes- Managed IBM’s LMS for creating, maintaining, and gathering metrics on various learning plans for IBM’s AI Skills AcademyAs curriculum manager of the AI Skills Academy at IBM:- Increased learner AI proficiency by 45%, as measured by attainment of entry, foundation, expert, and thought leader badges- Enabled career advancement for 13.1% of learners through AI skills training, with multiple promotions achieved by top performersAs lead instructional designer of the Advanced Sales Coaching program at IBM:- Boosted sales team performance by 7% on average through a blended training program consisting of 3+ hours of eLearning and coaching per month- Achieved 7 percent greater revenue attainment for Sales Managers who completed one or more Advanced Sales Coaching eLearning modules versus non-participants

- Worked closely with client and subject matter experts to research content and synthesize ideas into course outlines, learning objectives, and development standards- Provided graphical art and programming direction- Applied appropriate best practices to various learning strategies- Developed valid and reliable assessments- Communicated instructional design ideas with constituency team, subject matter experts, IT personnel, vendors, and production personnel- Created storyboards containing teaching text, audio scripts, accompanying visuals, practice exercises and assessment measurement tools- Selected and applied the appropriate technology to create eLearning content- Designed and developed new microlearning courses that reduced training time by 30 percent while maintaining user satisfaction scores

- Managed the design, development, and evaluation of eLearning, simulations, instructor-led training, and blended solutions that drive business performance- Worked closely with client and subject matter experts to research content and synthesize ideas into course outlines, learning objectives, and development standards- Created 10 new eLearning modules on leadership development that aligned to the updated competency model, resulting in a 15 percent increase in leadership bench strength across 3 business units- Prepared formal design documents consisting of instructional design specifications- Created storyboards containing teaching text, audio scripts, accompanying visuals, practice exercises and assessment measurement tools- Drove the development and adoption of new tools for enabling more engaging learning experiences