Kevin Whitaker Email and Phone Number
My name is Kevin Whitaker and my passion is Cybersecurity and IT Support. I am actively seeking employment and an open door to the Cybersecurity field daily.With 5 years of experience in IT, I am a goal-oriented and dedicated hard worker specializing in IT and Cybersecurity methodologies. I am looking to work in the IT Support or Cybersecurity field, where I can utilize my extensive skills in project management, penetration testing, network engineering, database management, graphical user interfaces, and interpersonal abilities to add value to a team of professionals.I have the following skills working with the following Tools and Concepts:● Network Mapping – Cisco Packet Tracer, NMAP/Zenmap, and ZMap● Coding Languages – Bootstrap, CSS, Java, JavaScript, C, Python, PL/SQL/DDL/DML, PHP, and MDX● Penetration Testing – Kali Linux, OpenVAS, OPNsense Firewall, Suricata IDS/IPS, Snort, Graylog, OpenSSH, OpenSSL, Immunity Debugger, recon-ng, VMWare, Honeypot Ecosystem, Wireshark, Metasploit, John The Ripper, Aircrack-ng, Burp Suite, and SQLmap, Red Team Toolkit● Application Development – UiPath, System Development Life Cycle, and React Native● Infrastructures – Microsoft 365 Admin, Mac Server Mobile Device Management, Jamf, Ninja, Google Workspace, Active Directory Users and Computers Administrator● Network Security Protocols – Secure Real Time Protocol, Network Time Protocol Secure, Post Office Protocol 3, Internet Messaging Access Protocol, Hypertext Transfer Protocol (Secure), Internet Protocol Secure, Secure Shell, Simple Network Management Protocol, Dynamic Host Configuration Protocol, Domain Name Services, Secure Mail Transfer Protocol, Multi-Factor Authentication● Ticketing/Change Control/Project Management Platforms – JIRA Confluence, JIRA Ticketing, Cloud Radial, Zendesk Service Ticketing SystemsMy technical documentation and writing skills are excellent, backed by my Bachelor of Science in Cybersecurity and the docs.nextlevel3.com User Guide website I coded through the Mintlify documentation platform in MDX as a C JIT/AM A. Throughout my work experience, I have collaborated with Network Engineering, Network Operations, Information Security, and System Admin teams.Leading the IT Department in my most recent role, I have excellent communication skills thoroughly communicating with Presidents, VPs, and CFOs along with departmental communication with Human Resources, Store Management, Sales, Marketing, Analysts, Accounting, and Jewelers.Please DM me if you're in need of a professional on your team.
Kma Sunbelt Trading Corporation
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Kma Sunbelt Trading CorporationChapel Hill, Nc, Us
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Information Technology Project SpecialistKma Sunbelt Trading Corporation Jul 2023 - Sep 2024Clearwater, Florida, Us- Led cross-functional teams through the successful execution of 23 IT projects, which included ChromeOS, MacOS, Unix/Linux, and Windows-based operating systems, ensuring alignment with strategic goals, timelines, budget constraints, policies, processes, and practices- As the IT Department Lead through first, second, and third level troubleshooting, while also working as a team with the company MSP through effective and efficient ticket response using cloud radial submitted issues and personally emailed issues for the cross-department corporate infrastructure including Human Resources, Accounting, Marketing, Sales, Store Management, and Jeweler departments.- Guided, corrected, and assigned service desk tickets to techs to provide necessary solutions and knowledge of monitoring and reporting issues in the infrastructure and for the company staff through Cloud Radial- Employ advanced cybersecurity methodologies to effectively identify, assess, and mitigate risks, resulting in a track record of consistently delivering on security goals, providing IT security assurance- Cultivate strong stakeholder relationships by documenting and reporting issues using excellent communication, project updates, and issue resolution updates meeting IT project and issue demands- Monitored a Graylog Server, according to the 5 Key Principles of the NIST Framework and AAA processes, through effective information security scanning, reporting, and response to indicators of compromise- Worked with ethernet cables, fiber optics, wireless signals, Ethernet and WiFi, IPsec Tunnels, Transport layer, and Session Access Controls, and restoring data- Managed the Active Directory Users and Computers domain directory and Group Policy through password resets, enabling/disabling accounts, assigning custom security attributes, management of permissions for remote access, computer and server and domain controllers settings, system settings controls, and standardized functionality settings
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Cybersecurity Jit Access/Identity AnalystNext Level3 May 2023 - Sep 2024Wilmington, Delaware, Us- Develop clear, concise, and user-friendly user guides and technical documentation for the Next Level 3 software product on docs.nextlevel3.com using a platform called Mintlify, ensuring accuracy, clarity, and usability- Collaborate with the CEO and engineers through Slack and Zoom to gather information and insights required for creating user guides- Assess and Coordinate issues found during the developmental stages of the Next Level3 application- Provided JIT Access and Identity access management and support through the Next Level3 software- Operate on an as-needed/on-call basis -
Assistant Network EngineerUniversity Of South Florida Feb 2023 - Jun 2023Tampa, Florida, Us- Customers would submit tickets to the JIRA Ticketing portal, where I would be assigned to basic networking issues based on the level of knowledge I was at - I would provide excellent customer support by responding to their issues. Issues included basic network access control, for instance, the teachers, staff, and students unable to connect to the network, I would effectively resolve their issues by using my knowledge or reflecting on the JIRA Confluence Knowledge Base - Through effective communication, I explained detailed root causes of Network issues such as VPN configuration, Site Locations, and UPS errors and the Network Engineering and Network Operations teams consulted with me on the necessary steps required to resolve the issue by providing alternate solutions or productive pointers which also helped me to understand the basics of the OSI model -
Information Technology Help Desk TechnicianUniversity Of South Florida Mar 2021 - Feb 2023Tampa, Florida, Us- Provided IT Support to the 50000 students, faculty, and staff through effective IAM, Software, and Workstation solutions- Software included ADUC, Microsoft Office, Microsoft Teams, and Adobe Creative Cloud- Operating systems included Windows, MacOS, iOS, and Android
Kevin Whitaker Education Details
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University Of South FloridaCybersecurity
Frequently Asked Questions about Kevin Whitaker
What company does Kevin Whitaker work for?
Kevin Whitaker works for Kma Sunbelt Trading Corporation
What is Kevin Whitaker's role at the current company?
Kevin Whitaker's current role is 5 years of IT Experience including Customer and Technological Support | 4 years of Cybersecurity Experience | 2 years of IT Project Management Experience | Bachelor's of Science in Cybersecurity | CompTIA Sec+ Certified.
What schools did Kevin Whitaker attend?
Kevin Whitaker attended University Of South Florida.
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