Kevin Witherell Email & Phone Number

Scanning Documents

• Electronic and HCFA filing of medical claims for Durable Medical Equipment.• Review and follow up on denied claims with Medicare, Medicaid, and 3rd Party payors• Review current shipments and accounts to determine if medications can be shipped.• Assist patients with questions, receive inbound and place outbound calls.• Collections Email box, assist with questions, adjustments, and other requests• Research and look for co-pay and financial assistance options for patients.• Headed up team building and morale activities for team and pharmacy.

Billing Office for Dialysis Clinics• Process vendor Invoices, work correspondence, process adjustments.• Pull EOB’s for write off packets and secondary billing submissions.• Post payments, research problem accounts, balance month end close.

Dallas/Fort Worth Area

• Post Lockbox payments, reconcile denials from insurance companies, research incorrect or illegible accounts. Locate and resolve discrepancies in electronic insurance payments.• Patient Registration, Scheduling, Cash Posting, Cash Balancing, • Hospital Cashier- Post payments collected by registration department. Balance daily.

Dallas/Fort Worth Area

• Customer Service/Data Entry for Technical Support Call Center.• Trained on using TTY device to communicate with hearing disabled.• Handled escalated calls.• Team Lead: Provided coaching and call monitoring for team, Developed and lead training, held team meetings.

Associate'S Degree, Health Information/Medical Records Technology/Technician

Started classes in March 2014, completed in October 2016

Medical Billing And Coding Specialist

Education record