Created and co-ordinated design, layout and content of school term catalogues including pricing, product, marketing funds and distribution using sales reports, analysis, publication and imaging applications. Further developed print and website strategies to improve sales in interstate markets including South Australia and New South Wales. Organised LWT's sponsorship exhibitions and participation for conferences and events such as EMR, ABMVSS, VITTA, etc. Managed procurement of promotional materials including pull up banners, polo shirts, stress balls, jelly beans, etc.

Developed business relationships with existing and non-existing school customers for special projects such as the Digital Education Revolution Round 2 grant and Building the Education Revolution grant. Maintained key accounts and relationships with vendors, distributors and school clients alike.

Managed accounts for over 1400 schools across Victoria, and ran purchasing for stock inventory and drop shipments. Continually streamlined sales, purchasing and returns processes and reduced costs by procuring new vendors and suppliers.

Managed accounts for data cabling contractors, enterprise and security customers across Victoria.Developed and increased business by processing quotes / projects, strengthening relationships with customers.

Further developed business relationships with customers and purchasing officers.Managed accounts for chain of ‘Office National’ stores across Victoria, South Australia and Tasmania.

Fulfilled daily C.A.I.R. Centre duties with phone / fax orders and customer service for Australia-wide resellers. Managed and maintained accounts for new selected resellers. Attended vendor product training sessions and assisted with inhouse product training.

Provided efficient customer service and processing of purchase orders for the national call centre (Victoria, South Australia, Tasmania, New South Wales and Queensland). Processed computer entry of product codes, orders, logistics data and dealer applications. Assisted with customer sales queries, return authorisation issues, service and credit claims, account payments and general technical product knowledge information.