Led the architecture, implementation, and testing of automated solutions for both cell site integrations and application recoveries.● Streamlined business application interfaces, integrating multiple applications into a unified front end.● Executed Streamsets processes to manipulate/automate kafka and Pulsar topics for system reporting● Developed workflows and designs for migration, improving system reliability and unified tracking.● Managed JIRA tracking for sprints, improving project transparency and team collaboration.● Collaborated with multiple teams to design and implement automation recovery of platform based on alarming and performance indicators to avoid downtime.● Created automate testing scripts to injecting test data in order to trigger automation processes● Executed Streamsets flows to manipulate/automate kafka and Pulsar topics for system reporting● Maintained Kafka bus by creating/deleting/updating topics, maintaining brokers in OpenStack virtual environment.● Created process groups/workflows in Streamsets and Nifi to consume or produce data for automation processing● Created and optimized scripts for Kafka and Pulsar topics, enhancing data processing efficiency.● Trained in Kubernetes administration● Automated database table backup, increasing operational efficiency.● Led teams to develop new initiatives in order to promote automation and system recovery.● Subject matter expert on multiple aspects of the Netcool platform. Worked with vendor, as well as self-initiated, to streamline processes and enhance performance.

Developed physical and cloud applications for high availability, high performance, and low latency for customer experience. Deployed and tested new applications, features, services to promote customer experiences all inside allotted budgets.● Managed $10M budgets, optimizing resource allocation and reducing expenses by over $100K.● Led project teams from design to implementation of core network projects.● Led system, applications and network-based training resulting in cost reduction of $50K.● Redesigned platform client-server architecture, achieving reduced latency and operational success. ● Collaborated with multiple teams to design and implement a non-existent virtual environment resulting in deployment within 3 months of design. ● Focused on customer collaboration to focus best use of resources and adhered to Agile methodologies● Worked with teams to review vendor RFPs for telco cloud-based production systems resulting in proper quality rollout with downtime.● Engineered, Deployed, and Maintained multiple high priority/visibility platforms including NTP, CCF (Wireless billing protocols), ENUM (number portability), STIR/SHAKEN (Federal anti-spam initiative)

Designed & engineered key customer focused business applications. Identified key components and monitored monthly to ensure capacity. Implemented system growth in diverse geographical locations for continued availability. ● Consistently delivered projects on time and with-in budgets. ● Developed and implemented disaster recovery processes, ensuring business continuity during outages.● Migrated Visual Voice Mail application to new deployment, eliminating outages. ● Established a comprehensive wifi system, improving documentation availability and organizational efficiency.

Created monitoring processes of critical customer applications. Discussed with application owners’ efficiencies and best practices for availability. Created/Deployed initial deep packet inspection system of critical applications as well as creating nationwide process for ad hoc troubleshooting of the data center switches focused on customer troubleshooting using NetScout nGenius platform● Developed and deployed an initial deep packet inspection system for critical applications, establishing a nationwide process for ad hoc troubleshooting of data center switches, which enhanced customer issue resolution.● Identified and rectified design flaws in integrated platforms by collaborating with internal teams and vendors, which prevented potential system failures and improved overall reliability. ● Automated and scripted critical processes to reduce errors and enhance system integrity, resulting in more reliable and efficient operations● Created KPIs for network capacity management, facilitating proactive growth planning and ensuring optimal network performance.

Interacted on a national level for cellular switching systems features, standards, directives, and policies. Worked with vendors to create new services and tested/implemented in first office followed by directives and instructions for national deployments.● Directly collaborated with external vendors and business partners, including Nokia (Lucent), to understand, share, and subsequently implement industry best practices. ● Led national teams to ensure uniformity and compliance, enhancing system quality and reliability.● Intefaced with Marketing and Product Development Teams to drive requirements into commercially viable solutions allowing for quicker deployment and subscriber applications. ● Recognized for consistently maintaining call and data integrity and quality in all validation efforts.● Created processes to audit for national uniformity and compliance to executive directives.

Responsible for operations, maintenance, and administration of the Mobile Switching Center.

Responsible for contract establishment with Mobile wireless operators. Implemented carrier roaming abilities on VzW infrastructure.