Conduct on-site design consultations for outdoor Condo balcony flooring with End Users, Designers and Developers. Responsibilities include: Sales, product presentation, site measures, design, 3D models, trade outreach and customer service.Duties:Qualify leads and set up consultationsConduct detailed product presentation, prepare proposals and project filesProposal follow up and implementation of client projectsLead generation, customer service and trade showsAchievements: Exceeded 100% of yearly sales target, 2020Exceeded 100% of quantity sales goal, 2020Introduction of 3D floor plan modelling serviceIntroduction of Trade Samples

Operated and managed retail furniture store with a focus on locally sourced custom woodand metal case goods. Supplied and manufactured custom products for commercial projects.Responsible for individual and team sales, business development, merchandising and design.Duties:• Store Operations & Customer Service• Achieve all targeted sales goals• Merchandiser & Displays• Implement & maintain outreach program with the A&D community (track by CRM)• Conduct design consultations & site measures when required• Prepare quotations, invoices and conduct all project follow up• Accessory & Small Goods Buyer• Manage monthly promotions, social media accounts & email campaigns Achievements:• Exceeded 2017 annual store sales budget of $3 million.• Implemented volume-tiered discount platform for the trade community• Increased sales volume through quarterly in-store VIP events.

Operated and managed a modular carpet design studio. Responsible for individual and teamsales, business development, merchandising and design.Duties:• Store Operations & Customer Service• Achieve all targeted sales goals• Conduct client product presentations, including Lunch and Learns• Conduct design consultations & generate floor plans (Site measures when required)• Prepare quotations, invoices and conduct project follow up• Implement & maintain email outreach program to the A&D community • Developed budgets and yearly sales plans with Regional Director• Plan, arrange and manage all trade shows (Including IDS)• Attend annual Managers Conference in Chicago, IllinoisAchievements:• Exceeded and projected to achieve an annual sales budget in 2015 and 2016• Individual sales for 2015 exceeded $250,000• Serviced and closed commercial sale exceeding $115,000 (FLOR chain record)

Responsible for supervising and streamlining departments from front of house to shipping/receiving in order to perform at optimal levels.Special projects:​ Facilitated with owner a restructure of branding and modifications on all promotional materials.

Operated and Managed 38,000 sq.ft. showroom with a focus on custom leather upholstery.Responsible for sales, administration and merchandising.Duties:• Store Operations & Customer Service• Achieve all targeted sales goals• Review staff quotations, track customer follow up & conduct weekly sales meetings• Develop budgets & yearly sales plan with Regional Manager.• Implement monthly sales promotions• Conduct design consultations and site measures when requiredAchievements:• Consecutively ranked in the top 3 stores within the chain• Exceeded annual projected store goals by an average of 15% on a yearly basis• Trained in North Carolina at Natuzzi Headquarters as Company leather Specialist

Retail sales of medium end furniture. Responsibilities included meeting assigned sales goals with a strong emphasis on extended warranties, general upkeep of store and customer follow up.

Retail sale of medium to better furniture with a high percentage of custom orders. Responsibilities included sales, product presentation, in-store and window display.

Retail sale of high end upholstery and case goods with a focus on custom orders. Responsibilities included sales, in-store presentations, order processing and liaison with interior designers.