Vp, Marketing And International Operations
London, United Kingdom
Responsible for all B2C and B2B creative and communications, customer insight, data science and analytics, demand generation, acquisition, engagement, revenue, retention, product marketing, product development and PR and communications for Audible.co.uk and “Rest of World” territories, building to an eight-figure marketing budget, team of over thirty and multi-agency roster operating across online and offline marketing channels, Audible and Amazon websites, apps and devices. Also responsible for Audible’s international expansion efforts globally, leading an agile team responsible for new territory assessment, financial modelling, product, content and operations readiness and marketplace entry.Organizational Highlights.● Delivered record operating income for the UK business FY 2019, 2020● Established customer segmentation and increased awareness amongst target groups by more 100%● Responsible for expansion into more than fifteen “Rest of World” territories, with full marketplace launches for audible.com.au, audible.es and a lightweight launch in audible.se● Established media mix and reattribution models across marketing channels to account for more appropriate media investment, a global first for Audible. ● Created new brand and communications platforms for Audible.co.uk. ● Developed strategy and led launch of Audible Originals (long form and podcasts) to differentiate Audible.co.uk● Business owner for the migration of audible.co.uk to a new global web platform across desktop and mobile, allowing for improved analytics, site features and a reduction in technology overhead.● Business owner for the UK launch of the audiobook category within Kindle devices and apps.● Led teams responsible for new features and enhancements in UK and AU including Audible’s integration with Echo and Alexa, Send This Book (social sharing), Podcasts, new mobile store and app launches and an improved unlimited listening offering.