Strategic leader looking to re-enter industry in a role that will leverage my expertise around people, project management, process re-engineering and customer experience, with a focus on increasing revenue, customer satisfaction and EBITDA growth.Significant Accomplishments:Led the efforts to globalize and scale up a business acquisition leading to 2X revenue growth and $6M in synergy savings within 18 months of acquisition.Increased revenue by 30% in two years by introducing new capabilities and launching new service offerings in a national professional services business.Improved Net Promoter Scores (NPS) by 25 points and increased external ratings from “also-ran” to 1st or 2nd position in all product categories.Core Skills Include:Lean / Six SigmaBD & Commercial StrategyLean Strategy Deployment Continuous Process ImprovementCustomer Experience ManagementProject Management - PMPOperations ExcellenceService Operations LeadershipOrganizational Change ManagementMergers & Post Merger IntegrationNPS & Customer Sat ScoresFacilitation, Influence & CollaborationLeading Distributed TeamsKPI’s, Dashboards and ScorecardsCommercial Operations