Kevin Ang Email & Phone Number

Singapore

Singapore

*Project Management*Source for new locations/relocation.Set up new centres.Manage RFP (Request for Proposal)/ tender process including tender document and presentations.Prepare CER for board approval and financial analysis/ Market Intelligence of new projects.Manage end-to-end setup, including renovation and procurement of furniture, fittings, equipment and teaching materials. Appoint and oversee works of vendors, ensuring timely completion of projects and budget adherence.Acquire necessary licensing requirements for the setup of new centres. Project brief for stakeholders and budget allocation.*Facilities Management*Evaluate estate needs of current centres (safety, hygiene & security, branding, space optimisation).Ensure facilities are well-maintained and comply with ECDA/government requirements for health and safety. Manage capex and oversee renovation works for upgrading, maintenance and expansion of centres. Implement risk management initiatives.Work with landlords on approvals for renovation works. Liaise with government agencies (SLA, URA, LTA, SCDF, ECDA) on approval / permits for new and existing centres. Lease negotiation/renewals with landlords.Negotiate term contract with vendors e.g. air-con servicing, pest control, landscaping etc. Develop and maintain strong working relationships with internal and external customers.*ESG Roadmap and Sustainability Initiatives* Articulate ESG strategy aligned with business strategies and goals. Develop and execute corporate sustainability initiatives and strategies to reduce carbon footprint.Formulate policies and guidelines for sustainability programs impacting the environment, health, and safety of the organisation. Manage due diligence on all business unit's Sustainability Policies.Engage internal stakeholders on sustainability reports and assessments.

Singapore

Responsible for developing and executing risk-adjusted strategies in financial markets (Major indices and USDJPY). Monthly returns of > 5% (average) with AUM $10M.Assess feasible studies on emerging clean technologies vis-à-vis data validation, technology maturity, market adoption, economic viability and environmental assessment for investment potential to grow and diversify. Oversee PR and comms releases to ensure clarity and consistent positioning as part of the publicity and media strategy towards making Finamatrix a household risk-tech brand in the industry.

Singapore

Devise and implement branding roadmap and corporate strategies towards Gobble Now’s mission to bring smarter marketing and space usage for clients; and for F&B consumers, smarter dining through discount deals. Conceptualise product offerings and evaluate revenue strategies such as creating Gobble credits for clients to purchase premium advert spots or complementary services such as microweb development, SEM, collateral designing etc. Design and develop digital platforms (website and mobile applications) based on UX and optimal process flow to promote F&B discount deals to consumers via targeted and time-critical marketing. Leverage smart notification feature for proactive marketing (push) to consumers and build loyalty through redemption program. Achieve effective advertising with collective efforts and product know-how for clients, leading to higher exposure per dollar. Gather user feedback to continuously improve platform experience.Launch stakeholders’ outreach and intervention channels. Organise onboarding exercises for potential clients, conduct presales and familiarisation programme to solicit buy-in and empower clients on use of platforms to optimise dining space usage through promotions during non-peak hours. Arrange exhibitions, road shows, promotional activities including digital marketing (SEM, SEO, email marketing, influencers’ review, social media campaigns on Facebook, IG, Twitter) to increase brand awareness of Gobble Now and its clients, and also to deepen consumer database. Design effective advertising collaterals to convey clear and consistent messaging to clients and consumers.

Singapore

Developed Beauti5me.com as a digital hub for knowledge, trends and promotional deals on aesthetic medical treatments (aesthetics medical, cosmetic surgery and cosmetic dentistry) in Singapore, Korea and Thailand. Beauti5me.com reinforced connectivity of medical providers, social influencers and end consumers to services and relevant medical solutions backed by peer reviews.Took charge of PR and marketing events to align branding of Beauti5me.com and medical providers (clients) e.g. produced videos on process and effectiveness of treatments with suitable social media influencers, launched marketing campaigns for clinics. Conceptualised product offerings such as advertising packages on digital platforms and value-added services for clients. Revenue strategies included SEM, design and production of marketing collaterals, branding services and copywriting etc.Undertook efforts to consistently grow user database via strategic marketing (SEM, SEO, email marketing, influencers’ review, social media campaigns on Facebook, IG, Twitter) to increase exposure and keep cost per acquisition within budget. Designed and produced effective advertising collaterals to convey clear and consistent messaging to clients and consumers. Managed team of social influencers on partnerships with clients to identify, undergo and evaluate suitable aesthetic treatments. Leveraged follower base of influencers to improve visibility and take-up of clients’ services through realistic and factual reviews.Managed and implemented channels to acquire and retain clients though sales visits, onboarding programme, branding and marketing consultations, closed loop feedback for service enhancement/recovery etc.

Singapore

Led team of 50 managers and operational staff in Facilities Management of 110 food & marketing establishments. Set and reviewed annual strategic workplan and respective assets’ business plans (including targets and KPIs of team). Ensured consistent performance in upkeeping cleanliness and state of premise, through effective programmes such as cyclical and improvement works, preventive and corrective maintenance, robust cleaning regime etc to preserve and enhance assets.Led team in ministerial and inter-agencies collaborations. Developed engagement strategies to solicit buy-ins for major initiatives on national and inter-agency levels such as Singapore Food Festival, City Hawker Food Hunt.Ensured prudent and efficient use of funds (annual budget ~ SGD $25M) to sustain business functions, both operationally and environmentally, within facilities. Integrated environmental policies to reduce stakeholders’ carbon footprint (e.g. energy and water consumption, recycling programmes).Managed stakeholders’ channels (Ministers, MPs, Grassroots Organisations, Town Councils, contractors, tenants and patrons etc) and rolled out effective communication and engagement plans. Monitored tenants on achieving licensing conditions and tenancy requirements. Audited performance of contractors against delivery standards. Reviewed work processes/SOP regularly via systems approach to identify and bridge operational/seasonal/systemic gaps. Appointed as Quality Service Manager, took charge of PR and comms including service recovery. Ensured effective feedback management and achieved service standards on appeals (~3,000 cases yearly) and feedback/suggestions/complaints (~20,000 cases yearly). Jointly developed Customer Relationship Management System. Managed media relations and publicity for department. Developed media messages and releases, pitched stories, organised media briefings and prepared materials e.g. talking points/FAQs.

Appointed as key liaison officer with Town Councils. Reviewed policies and resolved housekeeping and operational issues related to the management of common areas in 80 commercial centres owned by HDB. Handled appeals, complaints and feedback from facility users (tenants and shoppers) and ensured feedback loop was closed satisfactorily within service standards.Planned and executed upgrading projects jointly with respective Town Councils. Ensured timely completion of works and adequate treatment of stakeholders’ concerns during works e.g. need for temporary facilities, measures to reduce inconveniences arising from construction.Organised presentations and progress meetings for stakeholders (MPs, Grassroots, Town Councils, facility users, nearby residents etc) to garner feedback and align expectations on common property management and upgrading projects.

Masters Of Science, Environmental Management

Bachelor Of Science, Real Estate / Estate Management