Works in a collaborative academic environment as a technical lead for laboratory operations. Prepares and maintains electronics laboratories, ensuring stocking and functional testing of equipment. Actively provides support during course and laboratory sessions assisting the instructor (or students) whenever necessary. On a semester-basis, works with the Computer Engineering Technology department to assist in equipment and component acquisition within budget and supplier limitations. Liaises with vendors and suppliers on behalf of client departments regarding technical, operational and training issues. Responsible for security access controls for computer programs as well as physical laboratory access.

Diagnosed, troubleshooted and repaired electronic devices and provided recommendations for problem resolution. Explained complex technical issues to customers in a non-technical, simple to understand manner. Provided repair and replacement estimates to customers. Kept track of all devices and inventory while safeguarding all store stock. Utilized the point of sale system to maintain an accurate record of customer information and a real-time status of each repair.

Took lead in writing a technical document for hobbyist on hacking PixMob's LED wristbands in order to expand the product's usefulness after its intended use. Focused on designing a high-level graphical user interface application to eliminate the need of hard-coding firmware.