Kevin A Petersen, Realtor, Mbatc Email and Phone Number
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Kevin A Petersen, Realtor, Mbatc phone numbers
REALTOR | INVESTMENT PROPERTY EXPERT | LGBTQ+ COMMUNITY ADVOCATE | LGBTQ+ INVESTING CLUB CO-FOUNDERI am passionate about sharing what I have learned in the world of real estate investing including how to manage your own properties and how to navigate the world of home buying as a member of the LGBTQ+ community. I believe in being of service to others wherever I can. This is what initially drew me to Market Source. They prioritize being of service to their clients first and foremost. Our relationships with our clients are for life. When it comes time to purchase (or sell) a home, our clients will be treated to an exceptional level of attentiveness. From finding (and vetting) all the right vendors, so your bids stay low, to making sure new listings are properly staged, photographed, and marketed, to helping investors put in place all the right systems they will need to manage their own properties, Market Source is just a very different experience from your standard real estate firm.I’m passionate about real estate because I am a real estate investor in my own life. I bought my first rental property in ‘08 when I was about 22. Real estate can provide people so many opportunities; from retirement and cash flow, to equity building. Having the skills and the understanding to create a real estate portfolio can truly change your life. That’s why my fellow agent Tawna Campbell and I will be launching the LGBTQ+ Investing Club. Being a gay man, it's important to me to help others in my community feel empowered with the knowledge and opportunities to navigate real estate investing.When I’m not helping others learn about all the opportunities available to them in real estate investing, you can find me grounding myself in the great outdoors, spending time in the garden, or hanging out with my husband and our Doberman Duchess.
Kevin A Petersen Real Estate
View- Website:
- kaprealestate.com
- Employees:
- 1
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Owner And RealtorKevin A Petersen Real EstateSalt Lake City, Ut, Us
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Owner / RealtorKevin A Petersen Real Estate Oct 2023 - PresentUtah, United States
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Co-FounderLgbtq+ Investing Club Jan 2024 - PresentUtah, United States -
Real Estate AgentMarket Source Real Estate Oct 2023 - PresentUtah, United States -
Financial AnalystAmerican Express Aug 2022 - PresentSalt Lake City, Utah, United StatesManage operating expenses consistent with financial accounting standards, managing headcount for various servicing functions, and project managing strategic projects to increase efficiency and accuracy. • Achieved top rating for operating expense accuracy compared to outlook, variance of .1%• Launched SPOCONATOR tool for easy self service identification of span of control ratio analysis• Saved the team 10+ hours by automation headcount actuals submissions by implementing automated solution• Implemented feedback and project management tools training and education to grow team culture -
Colleague Market PartnerAmerican Express Sep 2021 - Aug 2022Salt Lake City Metropolitan AreaAs HR center head supported the SLC Market while partnering with CEG Centers of Excellence to enhance the delivery of colleague content to the US Market. • Colleague Experience Survey results analysis and development of action plan for the SLC Market• Developed Learning Needs analysis for the US Market to shape the strategy for annual planning• In partnership with Healthy Minds, launched ‘Conversations about Mental Health’ series to support colleagues mental well-being
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Project ManagerAmerican Express Jun 2017 - Sep 2021Greater Salt Lake City AreaPerforming project management work for American Express National Bank Regulatory Program Office, including managing the Bank Bribery Program, Process Risk Self Assessment Controls and Testing, and other ad-hoc projects. • Onboarded Bank Bribery Program and through refinements increased timeliness by 250%• Migrated Consecutive Absence Sensitive Position Program data to consolidated and structured tool and created Summary Reporting resulting in year wrap up occurring 66% faster• Lead PRIDE+ Colleague Diversity Network nearly doubling engagement• Redesigned Process Risk Self Assessment testing processes saving 50% time spent• Developed strategy and led Green2Gether Day of Recycling Event• Overhauled team Business Continuity Plan defining strategy for streamlined clarity
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Project AnalystAmerican Express May 2015 - Jun 2017Salt Lake City, UtahPerforming project management work for the Global Risk and Compliance Program Office.Account management of various business areas encompassing over 10 projects.• Built an end to end financial tracking system to automate approvals, notifications, and efficiencies reducing manual effort and removing 10+ non value added steps • Utilized agile methodologies to design, build, and Implement a team workspace that enabled easy document retention, time savings, transparency of project details, and interaction with customers• Reinvented Financial Burn Rate Reporting increasing communication and transparency for the $50MM portfolio• Developed quality tracking system while acting as liaison between financial team and business resulting in 40% accuracy increase and 30% improvement on cycle time from managing relationships• Co-Led global automation of complaint capture resulting in over 90% accuracy• Implemented story mapping and business value for project planning to have projects avoid rework and execute faster• Developed a learning series for employees to facilitate growth of positive thinking, growth mindset, and communicating through change
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Business AnalystAmerican Express Mar 2014 - May 2015Greater Salt Lake City AreaAnalyst with the Practice Advisory Review within the Global Banking Group reviewing practices across the company to improve. Responsible for data analytics to support process improvement enterprise wide, SharePoint Projects, and building program strategy and collaboration.• Refined Data Queries, driving efficiency reducing cycle time by 51 days & an increased accuracy of 25%• Lead SharePoint projects with on time implementation & SharePoint classroom training• Reinvented Program Reporting by building consistency, enhancing SharePoint fields, & clarifying messaging to ensure understanding• Contributed outside my role – Co taught a Career Week Class on Strategic Thinking, Helped plan the Complaint Open House, & Volunteered with CSO Consistency Team• Identified opportunity for team as a result of Continuous Improvement and built SharePoint notification emails to ensure dates were not missed, 96 hours saved• Developed CSO Referrals site and process as a. This ensures volume into the program is accurate. Reduced 17 Practices, 21% of program volume• Integrated World Service Process Excellence as a program input channel, cultivating collaboration and escalation channel resulting in a 10% increase in annual referrals• Developed a SharePoint solution that took a process from five days to as little as an hour to be completed
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Fraud Business AnalystAmerican Express Mar 2013 - Mar 2014Salt Lake City, UtResponsible for issue resolution, real time management/WFM, and developing creative solutions inside and outside the team.• Utilized project management experience and influencing without authority to improve area's real estate and movement procedure's• Developed communication and training schedule resulted in mandatory training completed 2 months early for GCA SLC• Partnered with GCA systems to implement new production system for 60+ specialists
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Identity Protection TeamAmerican Express Mar 2012 - Mar 2013Greater Salt Lake City AreaResponsible for protecting accounts from identity theft, and servicing Card Members through Relationship Care.• Recognized as top 20% in January 2013• Selected as DVR/Solutions Lead for IPT to lead change and process improvements
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Customer Care ProfessionalAmerican Express Feb 2011 - Mar 2012Greater Salt Lake City AreaResponsible for value generation, and customer market share through strategic sales solutions.• Ranked 8 out of 150+ Customer Care Professionals due to outstanding offer and sales metrics• Consistently exceeding offer rates by 20-30%• Creative consultative skills in delivering custom offers, increasing conversion 185%, from 14% to 26%
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Wellness AdvocateDoterra Wellness Advocate Dec 2014 - Aug 2022Greater Salt Lake City Area -
Financial Sales ManagerConvergys Feb 2010 - Jan 2011Taylorsville, UtahReally exciting role where I was responsible for leading operations managers, team leaders, and front line employees to exceed sales goals. I also managed client relationships, performed classroom knowledge training.My proudest moments were: • Increased project sales conversion by 295% within 10 months, .45% to 1.33%• Relationship managed 8 clients, 27 Team Leaders, & approximately 400 employees• Performance managed action plans for agents and teams not meeting client expectations• Identified trending, irregularities, & opportunities through data analysis & standard deviation• Provided effective coaching skills and tools for agents and team leaders through data mining• Developed employees resulting in 200% performance increase over 1 month• Developed new hire learning process and curriculum• Generated sales reimbursement ~$50,000 in revenue within 10 months• Developed effective coaching skills and tools for agents and team leaders
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Customer Care ProfessionalConvergys Corporation Jan 2008 - Feb 2010Orem, UtahManaged accounts of high value card members through consulting on financial business solutions and ensuring the highest value.• Selected within an international company to receive 1 of 7 CM Profile Awards for providing a superior customer experience, 3rd quarter 2009• Top performer with top 10% save rates• Managed portfolios with over $1MM annual spending• Increased spending through value generation
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Team Lead, Project TrainerConvergys Feb 2006 - Jan 2008Orem, UtahLead a team of ~22 through performance management, change management and training, including new hire training and orientation.• Developed employees on sales techniques including the three F's Feel Felt Found.• Launched a call campaign in Ogden location with all new employees, which outperformed existing locations by 10%.• Generated increased revenue by meeting 95% productivity level• Reviewed agent statistics and performance to understand meaning and appropriate coaching• Increased CSAT Performance from G3 to G2
Kevin A Petersen, Realtor, Mbatc Skills
Kevin A Petersen, Realtor, Mbatc Education Details
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Stringham Real Estate SchoolReal Estate -
Technology Management -
Automobile/Automotive Mechanics Technology/Technician
Frequently Asked Questions about Kevin A Petersen, Realtor, Mbatc
What company does Kevin A Petersen, Realtor, Mbatc work for?
Kevin A Petersen, Realtor, Mbatc works for Kevin A Petersen Real Estate
What is Kevin A Petersen, Realtor, Mbatc's role at the current company?
Kevin A Petersen, Realtor, Mbatc's current role is Owner and Realtor.
What is Kevin A Petersen, Realtor, Mbatc's email address?
Kevin A Petersen, Realtor, Mbatc's email address is je****@****ail.com
What is Kevin A Petersen, Realtor, Mbatc's direct phone number?
Kevin A Petersen, Realtor, Mbatc's direct phone number is +180135*****
What schools did Kevin A Petersen, Realtor, Mbatc attend?
Kevin A Petersen, Realtor, Mbatc attended Stringham Real Estate School, Westminster College, Utah Valley University, Utah Valley University.
What are some of Kevin A Petersen, Realtor, Mbatc's interests?
Kevin A Petersen, Realtor, Mbatc has interest in Boating, Animals, Photography, Biking, The Outdoors, High Performance Engines, Aquatics, Making A Difference In The World.
What skills is Kevin A Petersen, Realtor, Mbatc known for?
Kevin A Petersen, Realtor, Mbatc has skills like Project Management, Call Centers, Process Improvement, Team Leadership, Leadership, Strategy, Training, Customer Experience, Microsoft Excel, Management, Customer Satisfaction, Customer Service.
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