Founder And President
The Languageworks, Inc. (Sold To Strategic Buyer)
Greater New York City Area
As Founder and President, pioneered the launch and continuing management of this provider of expert, scalable, and customizable language services spanning document translation, on-site interpreting, multi-language page layout, website conversion, and subtitling/voice-overs in 130 languages. Distinguished the firm as a trusted strategic partner with boutique-level capabilities enabling Fortune 500 wins and commanding premium pricing as well as premium valuation upon exit.★ Consistently Successful Results: Generated revenues of over $175 million and navigated the company through decades of sustained growth and profitability by attaining multi-year agreements with leading companies. Managed an average daily work force of 350 professionals capable of rapidly delivering language services aligned with the global communication needs of enterprise clients, ensuring accurate and consistent messaging, tone-of-voice, and look-and-feel of all documents in every language.★ Brand Identity and B2B Client Mix: Developed a preeminent and highly respected brand with broad positive recognition throughout the industry; achieved a diversified blue-chip client mix including major financial institutions, law firms, medical equipment manufacturers, consumer goods and pharmaceutical companies, market research and consulting firms, and advertising/PR agencies.★ Business Development: Attained organic revenue growth in 20 out of 22 years through industry-specialized marketing initiatives and effective direct sales efforts. ★ Software Development, Technology Infrastructure, and Information Security: Served as the architect of customized workflow applications supporting all aspects of company operations. Attained ISO/IEC 27001:2005 certification for information system security; never experienced a data breach.★ Operations and Quality Management: Led the industry in attaining ISO 9000:2001 certification for Operating and Quality Management Systems.